你好，我在日常使用中最近老是黑屏死机，查询了DUMP文件，可以帮忙看看啥问题吗~，辛苦各位大佬

[title]

你好，我在日常使用中最近老是黑屏死机，查询了DUMP文件，是因为0x124_4_GenuineIntel_PCIEXPRESS_MALFORMED_TLP_IMAGE_GenuineIntel.sys。

我的配置如下：

配置如下：
【CPU】E5 2680 v4
【主板】科脑X99 MD4
【内存】Ecc服务器内存8G*2
【显卡】RX580 2048sp
【电源】酷冷至尊战剑2 600w
【硬盘】Sata 固态 256G

详细错误如下：

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x124_4_GenuineIntel_PCIEXPRESS_UNSUPPORTED_REQUEST_MALFORMED_TLP_IMAGE_GenuineIntel.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {0c2b14cc-1557-345e-6f9c-e21a9124a936}

Followup: MachineOwner
---------

文件我放在附件里面了。

但是我自查了CPU（用intel的cpu软件），自查了内存（用了windows自带的内存检测），自查了电源（刚买了新的600W电源），显卡也测试了（烤鸡20分钟74℃，3Dmark 通过率98.5%）、

想问一下到底错在哪里？真的非常折磨。。。。呜呜呜

[Dineshbabu]

Hi title

Greetings for the day!

Thank you for trusting Intel with your business. As with all good things, your product has reached the end of its interactive technical support life. However, you can find Intel® Xeon® Processor E5-2680 v4 (35M Cache, 2.40 GHz) recommendations at Intel Community forums and additional information at the Discontinued Products website. It is our pleasure to continue to serve you with the next generation of Intel innovation at Intel.com

For best results, we recommend updating the BIOS of your motherboard. If the issue persists, please contact the motherboard manufacturer for further support.

Regards,

Dinesh

Intel Customer Support Technician 

[title]

Thanks for your advice！

I will try later

[Dineshbabu]

Hi title

Greetings!

Thank you for your response. As the product has reached the end of interactive support, we are closing this request.

Please don’t hesitate to reach out if you have any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Regards,

Dinesh

Intel Customer Support Technician