Cascade Lake Xeon with 2 different CPU Lids / Integrated Heat Spreader

[Matthew888]

 I have 2 of the same cpus Xeon 5220 and both work fine but the CPU Lids/ (IHS)  Integrated Heat Spreader are not identical.   I am not able to locate any PCN or documentation regarding this.  Can anyone help support with documentation?  The visual appearance is different and I dont understand why - Both test but both do not share the identical lid.

[NormanS_Intel]

Hello Matthew888,

Thank you for posting in the community!

To ensure you receive the most specialized assistance, we have a dedicated forum that addresses these specific concerns. Therefore, I will be moving this discussion to our Server Forum. This will allow our knowledgeable community and experts to provide you with timely and accurate solutions.

Best regards,

Norman S.

Intel Customer Support Engineer

[Devi_Intel]

Hello Matthew888,

Greetings ~

Thank you for reaching Server Community Support.

Upon checking, we have found the relevant document for the Intel® Xeon® Gold 5220 Processor. You can find the Product Change Notification (PCN) details at the following link:  Select Intel(R) Xeon(R) Bronze, Silver, Gold, PlatinumTray and Boxed Processors, PCN 119680-03, Product Discontinuance, End of Life, Reason for Revision: Adding 8 Additional Boxed MMIDs to EOL

Thank you & Best Regards,

Devi_Intel

[Matthew888]

Thank you for the response but the PCN you included above does not specify or mention how Intel makes 2 different (IHS)Heat Spreaders as seen in the picture I shared.   I am aware that the part and the Last time Buy notification was published  what I cannot find is any documentation that Intel makes two types of lids.  Can you help supply that document? 

[Devi_Intel]

Hello Matthew888,

Greetings ~

I am writing to follow up on the suggestion we previously recommended. Your feedback is important to us, and we want to ensure that everything is progressing smoothly on your end.

Thank you & Best Regards

Devi_intel

[Devi_Intel]

Hello Matthew888,

Greetings ~

We are notifying you that your request will be archived as there are no pending actions from Intel Customer Support. Should you encounter any further issues or require additional support in the future, please do not hesitate to reach out to us.

Thank you & Best Regards

Devi_intel

[Matthew888]

No Pending actions from Intel Support ?  My question was never answered.

Thank you for the response but the PCN you included above does not specify or mention how Intel makes 2 different (IHS)Heat Spreaders as seen in the picture I shared.   I am aware that the part and the Last time Buy notification was published,  what I cannot find is any documentation that Intel makes two types of lids.  Can you help supply that document?