Mi servidor hace mucho ruido (my server is very noisy)

[Domingo]

Tengo un servidor con placa R2208WFTZS2U y dos procesadores XEON Silver 4108. Cuando lo he arrancado esta mañana normalmente hace mas ruido, pero al arrancar disminuye el ruido y es silencioso. En cambio hoy al arrancar hace mas ruido que nunca. Están todos los ventiladores al máximo de potencia. He probado a abrir el servidor y limpiar el polvo del interior , los ventiladores y los disipadores de los procesadores, pero sigue haciendo el mismo ruido. He entrado en la BIOS para ver si se había desactivado algo de la BIOS y por eso estaban los ventiladores al máximo, pero no se ha modificado nada en la BIOS. Es posible que haya algún sensor que esté sucio y por eso el sistema crea que esta caliente y active los ventiladores?

Muchas gracias

[Simon-Intel]

Hi Domingo,

Thank you for contacting Intel Support. Please be informed that I can only support you in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation.

I have sent you an email requesting BMC debug logs. I kindly request you to generate the latest BMC debug logs and share them with us.

Your prompt response will help us assist you more effectively.

Best regards,

Simon

Intel Customer Support Technician

[Domingo]

What program would I use to create that log? I have a log, but i don't know if is valid. I attached you

[Simon-Intel]

Hi Domingo,

Good day!

Please refer to the following article and share with us the latest debug logs:

How to Generate BMC Logs

Your prompt response will help us assist you more effectively.

Best regards,

Simon

Intel Customer Support Technician

[Simon-Intel]

Hi Domingo,

Good Day!

This is the first follow-up regarding the issue you reported to us.

I wanted to inquire whether you had the opportunity to provide the details requested in my previous message.

Feel free to reply to this message, and we'll be more than happy to assist you further.

Regards,

Simon

Intel Customer Support Technician

[Domingo]

Good morning!

I sent you some files to ask if those logs would be useful, but you didn't respond.

Now I'm going to enter the server's BIOS to retrieve the logs according to your instructions. Tomorrow, if I can manage to do so, I'll send you the logs you requested.

[Simon-Intel]

Hi Domingo,

Thank you for your response.

Unfortunately, to troubleshoot the hardware issue with the fan noise, we require the BMC debug logs. I kindly request you to refer to the link shared previously and share the BMC debug logs with us.

Your prompt response will help us assist you more effectively.

Best regards,

Simon

Intel Customer Support Technician

[Domingo]

Yesterday I ran the BIOS process, but when I later opened the browser and entered the IP address, the screen appeared, but it told me that the credentials I entered were incorrect. Since the server is in production, I have to wait for the users to leave before I can access the BIOS again and reconfigure the username and password to see if I can get in. As soon as I have the logs, I'll send them to you.

[Simon-Intel]

Hi Domingo,

Thank you for the update. We truly appreciate it.

We will look forward to your response.

Best regards,

Simon

Intel Customer Support Technician

[Domingo]

I finally got de logs

[TejasMohan]

Hello Domingo,

Greetings from Intel!

Thank you for getting back to us and sharing the debug logs.

Please allow us some time to review them and get back to you with our findings.

If you need any further assistance, please don’t hesitate to reach out.

Thank you for choosing Intel products and services.

Best regards,

Tejas

Intel Customer Support Technician

[TejasMohan]

Hello Domingo,

Greetings from Intel!

Thank you for writing back and sharing the logs.

From the log entries, we observe the following:

5558 18-09-2025 08:01:23 Unknown System Event OEM System Boot Event Asserted OK This event is logged at the end of POST, just before the actual OS boot occurs.

Last Occurance

5559 18-09-2025 08:01:23 Unknown System Firmware Progress System Firmware Error Asserted Non-Critical System Event Log full

555A 18-09-2025 08:01:32 Unknown OS Boot C: boot completed Asserted OK

555B 18-09-2025 08:01:32 Unknown Unknown OEM Deasserted OK

Kindly perform the following steps:

1)Clear the event logs, as they appear to be full. You can follow the steps outlined here:

https://www.intel.com/content/www/us/en/support/articles/000059418/server-products.html

2)Reboot the server.

3)Share screenshots from BMC → Server Health → Sensor Readings for the fan.

4)Regenerate and share the debug logs after completing the above steps.

We look forward to your response.

Best regards,

Tejas

Intel Customer Support Technician

[Domingo]

I have performed the steps and attached the logs and screenshots

[Amina_Sadiya]

Hello Domingo,

Thank you for sharing the logs. We kindly request you to perform a BMC reset by following the link provided below. Once the BMC reset is complete, please let us know whether the issue has been resolved or still persists.

Link: https://www.intel.com/content/www/us/en/support/articles/000087409/server-products/server-boards.html

Best regards,

Amina

Intel Customer Support Technician

[Domingo]

When I try to download the IPMItool on https://github.com/ipmitool/ipmitool or http://ipmiutil.sourceforge.net/

The page is no found and i can't download the utility

[Dineshbabu]

Hello Domingo,

Greetings!

Thank you for your response. Please use the below link to download IPMI tool:

https://sourceforge.net/projects/ipmitool/

Regards,

Dinesh

Intel Customer Support Technician

[Domingo · Accepted solution]

The problem has been solved. Thank you very much

[TejasMohan]

Hello Domingo,

Thank you for your response and confirmation.

We will now proceed to close this case.

Please don’t hesitate to reach out if you need any further assistance.

Thank you for choosing Intel products and services.

Best regards,

Tejas

Intel Customer Support Technician