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Can't find my GPU during ONEAPI installation

clicia
New Contributor I
898 Views

Dear all, 

 

I am trying to install OneAPI base toolkit in a dell laptop with two GPUs (Iris Xe and Iris Xe MAX) with ubuntu 20.4. But I got this error message:

 

image.png

 

There is some specific documentation to set GPU drivers for ubuntu?

 

Thank you for the attention.

 

 

 

 

 

 

 

 

 

 

 

 

0 Kudos
1 Solution
Dilanjan_J_Intel
Moderator
829 Views

Hi clicia,


Thanks for posting your query on the community forum. The GPU error is actually a warning and not a hard-bound error. During the installation when it gets to the GPU error, you will find an option on the bottom right to skip and proceed further with the installation. It will work, however, you will not be able to able to use any graphic acceleration.


Have a pleasant day ahead!


Regards,

Dilanjan



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5 Replies
AndrewG_Intel
Moderator
871 Views

Hello @clicia

Thank you for posting on the Intel® communities.


Despite Intel® Iris® Xe Graphics and Intel® Iris® Xe MAX Graphics support Linux Operating System, Intel does not provide direct downloads and technical support for Linux drivers. The Intel Graphics Linux driver is primarily supported through the original equipment manufacturer (OEM), the Linux distribution vendor, or by the Intel Open Source Technology Center at https://01.org/linuxgraphics


Most Linux-based* distributions already include Intel® Graphics Drivers. These drivers are provided and maintained by the Linux* distribution vendors and not by Intel®. We recommend contacting your operating system vendor (OSV) and using their distribution for driver access and support.

For Linux developers, Intel Graphics Drivers for Linux* are available in source form. The Intel Graphics for Linux site describes other ways you can obtain drivers. For more details, you may check these articles:


In addition, since this request is regarding the installation of Intel® oneAPI Base Toolkit, we would like to inform you that we have a forum for those specific products and questions so we are moving it to the Intel® oneAPI Base Toolkit Forum so the proper team may provide further assistance.


Best regards,

Andrew G.

Intel Customer Support Technician


Dilanjan_J_Intel
Moderator
830 Views

Hi clicia,


Thanks for posting your query on the community forum. The GPU error is actually a warning and not a hard-bound error. During the installation when it gets to the GPU error, you will find an option on the bottom right to skip and proceed further with the installation. It will work, however, you will not be able to able to use any graphic acceleration.


Have a pleasant day ahead!


Regards,

Dilanjan



Dilanjan_J_Intel
Moderator
787 Views

Hi clicia,


This is just to check if you have any further questions regarding this.


Have a pleasant day ahead!


Regards,

Dilanjan


clicia
New Contributor I
764 Views

Hi, guys.

The Andrew's answer solved my doubt! Thank you a lot. 

Dilanjan_J_Intel
Moderator
754 Views

Hi clicia,


We are glad to know that your query was answered. If you need additional information, please post a new question as this thread will no longer be monitored by Intel®.


Have a pleasant day ahead!


Reply