OneAPI toolkits do not require a license to use, unlike Parallel Studio. But you need to purchase a license for priority support.
If you need priority support want to know how to get a license.
As you already have a valid license could you please raise a ticket on online service center, they would be able to provide you immediate support on this issue. You can reach the online service center at the below URL.
We are closing this thread and will no monitor this thread. Please raise a new thread for any further queries.