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CPP-Newbee1982
Beginner
235 Views

oneAPI Base Toolkit download loop

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Good evening,

one strange problem is driving me nuts. Everytime i try to start downloading the oneAPI base toolkit (no matter if i try to download the local or the online installer). The page redirects me to the intel Developer zone login-page.

I enter my login-information again and...the same starts over and over again.

First im redirected to the downloadpage and when i hit the button to download i go back to the login-page.

 

What`s going wrong. Is there something i missed?

 

If there is someone who could help or give further advice, please help me.


Accepted Solutions
Soumya_M_Intel
Moderator
200 Views

Hi Martin, you may find the below steps helpful:

 

  • Try clearing your cookies, cache and system temporary files before using an Incognito Tab to visit the same link.

 

Intel® oneAPI Base Toolkit Link: https://software.intel.com/content/www/us/en/develop/tools/oneapi/base-toolkit/download.html


  • Select as per your requirements.

 

  • A request to "Sign In or Sign Up" would appear now. There is an option to proceed with the download just under it, as "Maybe next time. Please take me to my download".


Note: Make sure that you are not signed in during the entire process.


This might start the download. However, let me know if it still does not work. Hope you have a nice day ahead.


View solution in original post

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3 Replies
MJablecki
Beginner
225 Views

I am stuck in the same loop. I opened a ticket #04954762 and was sent here. I guess the web site is broken.

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Soumya_M_Intel
Moderator
201 Views

Hi Martin, you may find the below steps helpful:

 

  • Try clearing your cookies, cache and system temporary files before using an Incognito Tab to visit the same link.

 

Intel® oneAPI Base Toolkit Link: https://software.intel.com/content/www/us/en/develop/tools/oneapi/base-toolkit/download.html


  • Select as per your requirements.

 

  • A request to "Sign In or Sign Up" would appear now. There is an option to proceed with the download just under it, as "Maybe next time. Please take me to my download".


Note: Make sure that you are not signed in during the entire process.


This might start the download. However, let me know if it still does not work. Hope you have a nice day ahead.


View solution in original post

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MJablecki
Beginner
175 Views

Yes, incognito mode worked. Clearing my cache still did not fix my regular Chrome login. I'll stick with incognito, thanks.

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