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Beginner
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Intel MPI Runtime For Windows installer hang

We are seeing a couple of computers (all running Win 7) that are hanging in installation.  We ran in installer with the log argument and this is what it shows.  We see this with a couple different versions (4.0 and 4.1).  Any ideas?  There aren't any windows waiting for input.  Done with admin user - and tried using command prompt as Administrator - same issue.

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Thursday, October 09, 2014 09:37:06 :   Extracting: C:\temp\w_mpi-rt_p_4.0.3.010\ssleay32.dll
Thursday, October 09, 2014 09:37:06 :   Extracting finished successfully
Thursday, October 09, 2014 09:37:06 :    === Launch Setup.exe ===
Thursday, October 09, 2014 09:37:06 :   Setup.exe      : C:\temp\w_mpi-rt_p_4.0.3.010\setup.exe
Thursday, October 09, 2014 09:37:06 :     Command line : 
Thursday, October 09, 2014 09:37:06 :     Working Dir  : C:\temp\w_mpi-rt_p_4.0.3.010
Thursday, October 09, 2014 09:37:06 :   C:\temp\w_mpi-rt_p_4.0.3.010\setup.exe was launched
Thursday, October 09, 2014 09:37:06 :   Child window was NOT found
Thursday, October 09, 2014 09:37:07 :   The following child window found: Intel(R) MPI Library Runtime Environment 4.0 Update 3 for Windows* OS - Welcome
Thursday, October 09, 2014 09:37:07 :   Child window was found
Thursday, October 09, 2014 09:37:07 :   Waiting end of child process...

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Moderator
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Does this also occur with the most recent version (5.0 Update 1)?

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Beginner
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It does.  The attached image shows where it gets hung,

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Beginner
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Actually, 5.0 Update 1 does finish - just stuck on that screen for about 5 or so minutes.  

Given this, I went back to 4.0 Update 3 and gave it more time.  It did finally complete but I timed it and discovered is was stick on Configuring installer for almost exactly 4 minutes.  

Note that the specific computer I am testing on is a brand new high end machine - very fast.

 

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