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acstanfield
Beginner
541 Views

Unable to download

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I went to download the oneAPI Rendering Toolkit for Windows and both the online installer and the local installer links lead to the same error message:

Screen Shot 2020-07-27 at 3.26.59 PM.png

Please advise.

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1 Solution
ArunJ_Intel
Moderator
485 Views

Hi acstanfield


 The issue with installer being AccessDenied has been resolved. We are able to download the exe without issues. Could you try the download again and let us know if your issue is resolved.

 

 Thanks 

 Arun


View solution in original post

4 Replies
ArunJ_Intel
Moderator
528 Views

Hi acstanfield,


We are able to reproduce the issue of the installer being AccessDenied. We are forwarding this case to concerned team. They will get back to you soon on this.


Thanks

Arun Jose


Michael_C_Intel1
Moderator
515 Views

Hi @acstanfield:

Thanks for the interest and the heads up. For a point of reference...

I was able to get to the local windows installer w_RenderKit_b_2021.1.6.352_offline.exe a few moments ago.  I clicked the orange download button for local installer after visiting this link: https://dynamicinstaller.intel.com/oneapi/toolkits/render-kit/win/

The download button emits a "sign in" pop up. Could it be necessary to clear browser cache or start a new browser session to get proper access?

My sign in is could be slightly different than the public one as an Intel employee. Did the XML error emit as soon as you clicked Download or when you signed in or something else?

Sidebar: I've been told some substantive updates for the oneAPI beta are occurring now to much of the website. 

 

-MichaelC

ArunJ_Intel
Moderator
486 Views

Hi acstanfield


 The issue with installer being AccessDenied has been resolved. We are able to download the exe without issues. Could you try the download again and let us know if your issue is resolved.

 

 Thanks 

 Arun


View solution in original post

ArunJ_Intel
Moderator
465 Views

Hi acstanfield,


Thanks for accepting the solution as best answer. We would not be monitoring this thread further. Please feel free to raise a new thread in case of further issues.


Thanks

Arun


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