Devices disappeared in Intel EMA console

[Rajesh_Varadhan]

We have Intel® EMA v1.10.1.0 with 84k devices. Suddenly it disappeared. But the devices are showing in the EMADB

[Victor_G_Intel]

Hello Rajesh_Varadhan,

Thank you so much for contacting Intel customer support,

In order to understand the issue better, please provide some screenshots and a more detailed explanation of the issue.

If possible, provide the following logs for our review:

EMA logs from Server:

[System drive]\Program File(x86)\Intel\Platform Manager\EmaLogs

Additionally, do you know if any changes related to hardware or software happened on your end that might have caused this problem?

Best regards,

Victor G.

Intel Technical Support Technician

[Victor_G_Intel]

Hello  Rajesh_Varadhan,

Were you able to check the previous message we sent?  

Please let us know if you need further assistance.

Best regards,

Victor G.

Intel Technical Support Technician

[Rajesh_Varadhan]

Dear Victor,

Excuse for delay response. The issue is resolved.

We have a PowerShell script running in task scheduler to sync with Active Directory group and EMA console. Which has made a mess-up

Thank you for your support.

[Victor_G_Intel · Accepted solution]

Hello Rajesh_Varadhan,

We have not heard back from you.

If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Victor G.

Intel Technical Support Technician