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Error connect to default database

josecespedess_
Beginner
808 Views

Estoy realizando la instalación de EMA Intel en mi PC Windows y en el paso de Database Setup mantengo los datos que vienen determinados para la base de datos le doy a continuar y me sale el aviso de "Cannot connect to default database. The SQL connection information is probably wrong."
Alguién puede ayudarme con este problema ya que quiero montar un servidor EMA de prueba siguiendo la instrucciones y no me deja continuar.

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Arun_Intel1
Employee
756 Views


Hi josecespedess,


Greetings!


We see that you are getting an error "Cannot connect to default database. The SQL connection information is probably wrong." on the SQL data base.



What version of SQL Server are you using?

Are you using SQL Server Authentication or Windows Authentication?

Are you using any cloud environment such as Azure?


Likely causes:


Incorrect SQL Server connection information 

Rationale: The error message "Cannot connect to default database. The SQL connection information is probably wrong." suggests that the connection string details (server name, database name, username, password) might be incorrect.


Troubleshooting Steps:


Verify the SQL Server name and instance name.

Expected outcome: Correct server and instance names.


How to check: 

Use SQL Server Management Studio (SSMS) to connect to the SQL Server using the same details.

Verify the database name.

Expected outcome:

Correct database name.


How to check: 

Ensure the database exists in the SQL Server.

Verify the authentication method and credentials.

Expected outcome: Correct username and password.


How to check: 

Test the credentials in SSMS.

Ensure the SQL Server is configured to allow remote connections.

Expected outcome: Remote connections are enabled.


How to check: 

Check SQL Server configuration settings.

SQL Server not running or network issues


If the SQL Server service is not running or there are network issues, the connection attempt will fail.


Troubleshooting Steps:

Check if the SQL Server service is running.

Expected outcome: SQL Server service is running.



Verify and correct the SQL Server connection information.

Ensure the SQL Server service is running and there are no network issues.

Check SQL Server configuration settings and logs for any issues.


Best Regards

Arun_Intel


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vish1
Employee
676 Views

Hi josecespedess,


Greetings!!


We are following up on the case and wanted to check if you had a chance to review our previous email. Please let us know if you have any questions or need further assistance.


Best Regards,

Vishal Shet P

Intel Customer Support Technician

intel.com/vpro


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vij1
Employee
612 Views

Hi josecespedess, 

Greetings!

 

If further assistance is necessary, do not hesitate to reply.

  

Best regards,

Vijay N

Intel Customer Support.


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