HP Mini Desktop PCs and INTEL ME / vPRO - how to enable?

[iam-user3324]

Hello, 

I would like to remote "Power On" (like WOL)  a HP Mini  400 or 600 Series Gen9  or Gen10 PC.

Initial SETUP:  (afaik it is only required to to set access credentials) (maybe it is also required to intial enable it in BIOS via F10)

I observed that STRG+P (?) during boot-procedure doesn´t open the INTEL ME (vpro) Management Setup.

I assume that INTEL ME is only possilbe, if the INTEL sticker is on the chassis.

But is difficult, STRG+P not allways works.

Do you know the clou / how to make it easier?

Thx/ Best Regards

[vij1]

Hello iam-user3324,

Greetings!

Thank you for your response. To assist you further, kindly share the following logs:

SSU Logs

Please refer to the guide at the link below to generate and share the SSU logs:

Generating SSU Logs https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

ECT Logs

We also request you to share the Intel® EMA Configuration Tool (ECT) logs from both machines.

Steps to Generate ECT Logs:

Download the Intel® EMA Configuration Tool (ECT):

Download ECT: https://www.intel.com/content/www/us/en/download/19805/30485/intel-endpoint-management-assistant-configuration-tool-intel-ema-configuration-tool.html

1. Installation:

• Download and unzip the tool.
• Double-click the .msi file and follow the prompts to install it.

1. Run the Tool:

• Open a Command Prompt as Administrator (or Windows PowerShell*).
• Navigate to the installation folder (default path: C:\Program Files (x86)\Intel\EMAConfigTool).
• Run the following command:
• EMAConfigTool.exe --verbose 

Please share the logs generated after following these steps for both machines.

Best regards,

Vijay N.

Intel Customer Support.

[vij1]

Hello iam-user3324,

Greetings!

We are following up to find out if you were able to complete the actions, we previously recommended. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.

Regards,

Vijay N.

Intel Customer Support

intel.com/vPro

[vij1]

Hello iam-user3324, 

Greetings!

If further assistance is necessary, do not hesitate to reply.

Regards,

Vijay N