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Beginner
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Hi there I have been unable to fully uninstall Intel SCS addon from our SCCM site server as i get the below error. Can anyone advise how to fully uninstall without using the SCCMAddon.exe file?

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Moderator
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Hello PGray,

 

In order to better assist you can you please provide us a screenshot if the error message that you are getting?

 

What operating system are you currently running? 

 

On how many systems are you having this problem?

 

Best regards,

 

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

 

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Beginner
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Uninstall Error

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Beginner
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UninstallError.PNG

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Beginner
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We are on SCCM 1902

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Moderator
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Hello PGray,

 

Thank you for the information we are going to check with our upper-level support and will get back to you.

 

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

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Moderator
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Hello PGray,

 

Upon checking with our upper-level support it seems that your problem is related with a permissions issue with the account running the add-on installer because looking through the install log last August you used the same installer to uninstall the add-on and when you tired selecting modify instead of uninstalling, the add-on couldn’t communicate to the RCS.

 

Please verify your account permissions to SCCM and SCS, if the account has the proper rights and the installer still fails, please let us know so we can forward assist you.

 

 

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

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Moderator
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Hello PGray,

 

We are following your question and we would like to know if you need more assistance.

  

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

 

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Moderator
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Hello PGray,

 

In case you need further assistance please feel free to contact us back.

  

Best regards,

Sergio S.

Intel Customer Support Technician

A Contingent Worker at Intel

 

 

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