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How do you switch an Endpoint to a different Endpoint group?

Jools86
New Contributor II
829 Views

I have successfully moved an Endpoint between groups by doing the following:

 

  • Copying the emaagent.msh file for the destination group to "C:\program files\intel\ema agent" on the machine I wanted to move
  • Restart EMAAgent service

 

Is the above the correct way of doing this? Is it even supported? Again, it would be nice if this was documented in one of your guides.

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MIGUEL_C_Intel
Moderator
739 Views

Hello, Jools86,


Thank you for waiting for my answer.


I validated your troubleshooting on how to move an Endpoint between groups, and you are right. This is the proper way to add an Endpoint to a different group. In a few weeks, Intel will release a new article with your troubleshooting.


Thank you for your interest in our software and hardware products and findings.


Regards,

Miguel C.


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3 Replies
MIGUEL_C_Intel
Moderator
808 Views

Hello, Jools86,


Thank you for using our Intel support services.


Please allow me to review the options available to switch an Endpoint to a different Endpoint group.


Jools86, thank you for sharing your steps and outcome.


Regards,

Miguel C.

Intel Customer Support Technician


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MIGUEL_C_Intel
Moderator
740 Views

Hello, Jools86,


Thank you for waiting for my answer.


I validated your troubleshooting on how to move an Endpoint between groups, and you are right. This is the proper way to add an Endpoint to a different group. In a few weeks, Intel will release a new article with your troubleshooting.


Thank you for your interest in our software and hardware products and findings.


Regards,

Miguel C.


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Jools86
New Contributor II
688 Views

Thanks a lot for confirming Miguel. I will make this our procedure on our internal wiki.

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