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2563 Discussions

Intel® Anti-Theft block upgrade BIOS at HP EliteBook 8440p

ogal
Beginner
1,500 Views

Hello

Intel® Anti-Theft block upgrade BIOS at HP EliteBook 8440p

1. I can load windows 7 without any problem

2. i can re-install windows 7, but can't update to windows 10 becuase of old version of BIOS, but upgrade bios failed with Intel® Anti-Theft issue

3. Intel AT theft utility show that AT status = Stolen ( but i bought this notebook and previos owner didn't setup Intel® Anti-Theft Service)

Please advice/ provide instuctions how to obtain possible upgarde my BIOS

Thank you

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1 Reply
idata
Community Manager
439 Views

Hi olean: Thank you very much for contacting the Intel® communities. We will do our best in order to provide the information you are looking for.

 

 

In regard to the Intel® Anti-Theft technology, if you need technical assistance on the matter please get in contact directly with McAfee:

 

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS102466 http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS102466

 

 

And in reference to your question about how to do the BIOS update or if there is a workaround to do it on the HP laptop, the best thing to do will be to check that directly with HP:

 

https://support.hp.com/gb-en/contact-hp https://support.hp.com/gb-en/contact-hp

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto R

 

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