Intel vPro® Platform
Intel Manageability Forum for Intel® EMA, AMT, SCS & Manageability Commander
2846 Discussions

Intel EMA - Intel AMT TAB is not working - Warning:Failed tunnel: Unknown

Horgster
New Contributor I
2,422 Views

Hi!

After successful provisioning of Intel AMT with Intel EMA, we are not able use the "Intel AMT" tab when managing our endpoints inside the Intel EMA website.

When pressing this tab, Intel AMT tries to load, but nothing happens.

At the same time we do see that EMASwarmServer is flooded with this error message: "Warning:Failed tunnel: Unknown", houndres of houndres error message every secconds while this page is open.

See attached screenshot

Please assist!
Best Regards
Horgster

3 Replies
Testing123
Novice
2,334 Views

Hello all, 

I have the same question/error. Was any solution found to this?

 

Thank you,

Amanda Ojie

0 Kudos
suser98101
Beginner
2,238 Views

We are also having the same issue.  Any assistance or insight will be much appreciated. 

0 Kudos
SiW
Novice
2,124 Views

Same Issue here as well - was there ever any progress? Devices connect via console, but when move mouse/keyboard get disconnect and this error. Version 1.3.3.1.

0 Kudos
Reply