Intel vPro Brand Verification fails in TPM test

[idata]

Error message:

TPM NVM Locked must be true

Detected = false

See attached screenshot and report for more details.

Need help ASAP.

[Jianjun_H_Intel]

This may caused by Trusted Platform Module (TPM) Non-Volatile RAM (NVRAM) Locked did not have the flag set. I would suggest you going back to your board vendor for a workaround to fix it.

[idata]

The board is Intel DQ57TM. Intel itself is the vendor.

So what would be the workaround fix?

[Jianjun_H_Intel]

Cool! Please contact your local Intel Customer Support to get a workaround.

[idata]

I'd appreciate if you can point me to my reginal OEM support, e-mail?

I reside in Estonia, Europe.

[Jianjun_H_Intel]

Please go to http://www.intel.com/support/feedback.htm http://www.intel.com/support/feedback.htm and seleck Desktop Boards for details of how to get support for your product.

You can contact Intel Customer Support by Chat, email or Phone.

Good luck!