Intel® vPro™ Platform
Intel Manageability Forum (Intel® EMA, AMT, SCS & Manageability Commander)
Intel® Endpoint Management Assistant (Intel® EMA) Cloud Start Tool for Azure* 2.0 is now available for download here.

The Intel® Manageability Commander 2.2 has been released! Learn more here.

The Intel® Endpoint Management Assistant, version 1.6.0 is now available for download here.

The Intel® Setup and Configuration Software tool will End of Life (EOL) on 12/31/2022. The Intel® Setup and Configuration Software Download will be available until March 31, 2021. For details, Please click here.
2566 Discussions

Out of Band Management Error

Community Manager

Hello -

I am posting for a co-worker who works on the NS side of things. He is running into a couple of errors.

We are trying to set up Out of Band Management on our NS server and are receiving this error:

Error connecting to the Intel® AMT Setup and Configuration Server. Verify that Intel® AMT Setup and Configuration Server security settings are configured and AMTConfig service is running. See documentation for details on troubleshooting the Intel® Setup and Configuration Server installation.

The request failed with HTTP status 401: Unauthorized

The account being used is the Altiris service account and the database account provided during the install is a sysadmin.

Also -

Also, you could add that when I go to the DNS Configuration section and click the Test Button I get the following:

Resolved "ProvisionServer" IP: The requested name is valid, but no data of the requested type was found Resolved Intel® SCS IP:

Please let me know if you need any additional information.

Thank you,


0 Kudos
2 Replies
Community Manager

It is either the services or database connection as the issue.


Check to ensure AMTSCS and AMTSCS_RCFG settings are not set to SSL