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Community Manager
1,254 Views

Out of Band Management Error

Hello -

I am posting for a co-worker who works on the NS side of things. He is running into a couple of errors.

We are trying to set up Out of Band Management on our NS server and are receiving this error:

Error connecting to the Intel® AMT Setup and Configuration Server. Verify that Intel® AMT Setup and Configuration Server security settings are configured and AMTConfig service is running. See documentation for details on troubleshooting the Intel® Setup and Configuration Server installation.

The request failed with HTTP status 401: Unauthorized

The account being used is the Altiris service account and the database account provided during the install is a sysadmin.

Also -

Also, you could add that when I go to the DNS Configuration section and click the Test Button I get the following:

Resolved "ProvisionServer" IP: The requested name is valid, but no data of the requested type was found Resolved Intel® SCS IP: 172.21.169.181

Please let me know if you need any additional information.

Thank you,

Ann

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2 Replies
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Community Manager
29 Views

It is either the services or database connection as the issue.

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Employee
29 Views

Check to ensure AMTSCS and AMTSCS_RCFG settings are not set to SSL

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