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Resolution/Multi monitor help with KVM - Cant connect

I've just set up an Lenovo M90 and have realvncplus connecting to the device. I have a screen that comes up thats black and i can hit F1 to choose between 2 displays I am guessing. Neither works and I have tried all the screen scaling options but I always get error0x80862900 remote display resolution is not supported by KVM - its set to 1920x1080. Is there a way around this?

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