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Second hand laptop with vPro - Steps to ensure information is safe

b15234
Beginner
1,213 Views

Hey, 

 

Wanted to verify for peace of mind: Recently purchased a secondhand laptop with vPro - is setting a password on the MEBX menu and doing a full unprovision there enough to make sure any previous owners won't have access to my laptop?

 

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Victor_G_Intel
Employee
1,159 Views

Hello b15234,


Thank you for posting on the Intel® communities.


Please bear in mind that we cannot guarantee the previous owner(s) of this laptop don’t have any sort of access to it. We don’t know who the previous owners are or what exactly was the configuration they had on the machine or if this laptop was part of a deployment at some point; however, if you have already factory reset the machine and completed all the necessary updates for it you can do what you are planning to do in MEBx for extra safety.


Best regards,


Victor G.

Intel Technical Support Technician  


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Victor_G_Intel
Employee
1,118 Views

Hello b15234,


Were you able to check the previous post?  


Please let me know if you still need further assistance.


Regards,


Victor G.

Intel Technical Support Technician


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Paul_R_Intel
Moderator
1,095 Views

Hello b15234,


I hope you are doing great, we would like to know if you were you able to check the previous post and if you need further assistance.


If we do not hear back from you we will proceed to mark the thread as closed on 1/9th.


Regards,


Paul R.

Intel Technical Support Technician


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