Intel vPro® Platform
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unable to connect to a provisioned client


Intel amt provisioning is successfull but i am not able to connect to the client using either oob console or directly by webui. i was using this machine for testing and was using a trial vertificate where i was able ti provision it and connect to it.. later i brought a certificate from verisign and deleted the sata from sccm console (OOB) and manually unprovisioned the client also. provisioned it again and i am not able to connect to the machine at all. logs show provisioning process successfull. when using OOB it tries to connect and then disconnects.

when using the /fqdn:port https://fqdn:port it displays the login page but does not login at all.

why was i able to connect using a private certificate and now that i have a public certificate it is not connecting. i unprovisioned it as per the documents.

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1 Reply

Hi Aamer,

Have you checked to see that the AMT Computer object was successfully created in the AMT OU?

What firmware version of vPro client are you working with?

Do you have the following IE hotfix / Registry entry applied?

Do you have the latest SCCM rollup hotfix applied? /docs/DOC-1897

There are some good troubleshooting steps outlined here also: /docs/DOC-1627

If you are using SCCM SP2 here are some additional steps:

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