[ERROR], sts=MFX_ERR_UNSUPPORTED(-3) Init fails in sample_pipeline_transcode.cpp line 3336

DE_LASSUS__HUBERT · ‎12-14-2017

Hi,

I am facing an issue when running the samples test examples for MediaServerStudioEssentials2017R3 on @ Ubuntu 16.04.1 kernel 4.10.0-42-generic

The code I am using is the ubuntu implementation of MediaServer SDK code: MediaSamples_Linux_2017R3

The test I am running is (taken from samples)

./sample_multi_transcode -i::h264 ../content/test_stream.264 -o::h264 test_out.h264 -sw

the error I get is:

[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), Init, m_pmfxDEC->Init failed

file pipeline_transcode.cpp:3336

Thanks in advance.

Please check the error log below.

========================= -hw error =============================

./sample_multi_transcode -i::h264 ../content/test_stream.264 -o::h264 test_out.h264 -hw

Multi Transcoding Sample Version 8.0.24.

libva info: VA-API version 0.99.0

libva info: va_getDriverName() returns 0

libva info: User requested driver 'iHD'

libva info: Trying to open /opt/intel/mediasdk/lib64/iHD_drv_video.so

libva info: Found init function __vaDriverInit_0_32

libva info: va_openDriver() returns 0

Pipeline surfaces number (DecPool): 59

[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), Init, m_pmfxDEC->Init failed at /home/lab_msdk/buildAgentDir/buildAgent_MediaSDK1/git/mdp_msdk-lib/samples/sample_multi_transcode/src/pipeline_transcode.cpp:3336

[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), Init, pThreadPipeline->pPipeline->Init failed at /home/lab_msdk/buildAgentDir/buildAgent_MediaSDK1/git/mdp_msdk-lib/samples/sample_multi_transcode/src/sample_multi_transcode.cpp:348

[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), main, transcode.Init failed at /home/lab_msdk/buildAgentDir/buildAgent_MediaSDK1/git/mdp_msdk-lib/samples/sample_multi_transcode/src/sample_multi_transcode.cpp:750

======================= ENV ================================

uname -a

Linux DEGCOENG011 4.10.0-42-generic #46~16.04.1-Ubuntu SMP Mon Dec 4 15:57:59 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

lscpu

Architecture: x86_64

CPU op-mode(s): 32-bit, 64-bit

Byte Order: Little Endian

CPU(s): 8

On-line CPU(s) list: 0-7

Thread(s) per core: 2

Core(s) per socket: 4

Socket(s): 1

NUMA node(s): 1

Vendor ID: GenuineIntel

CPU family: 6

Model: 94

Model name: Intel(R) Xeon(R) CPU E3-1585 v5 @ 3.50GHz

Stepping: 3

CPU MHz: 1024.322

CPU max MHz: 3900.0000

CPU min MHz: 800.0000

BogoMIPS: 7008.00

Virtualization: VT-x

L1d cache: 32K

L1i cache: 32K

L2 cache: 256K

L3 cache: 8192K

NUMA node0 CPU(s): 0-7

Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb intel_pt tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp

lspci

00:00.0 Host bridge: Intel Corporation Sky Lake Host Bridge/DRAM Registers (rev 0a)

00:02.0 Display controller: Intel Corporation Device 193a (rev 09)

00:13.0 Non-VGA unclassified device: Intel Corporation Sunrise Point-H Integrated Sensor Hub (rev 31)

00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31)

00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal subsystem (rev 31)

00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31)

00:16.1 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #2 (rev 31)

00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA controller [AHCI mode] (rev 31)

00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #1 (rev f1)

00:1c.4 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #5 (rev f1)

00:1d.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #9 (rev f1)

00:1d.4 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #13 (rev f1)

00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31)

00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31)

00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31)

02:00.0 Ethernet controller: Intel Corporation I350 Gigabit Network Connection (rev 01)

02:00.1 Ethernet controller: Intel Corporation I350 Gigabit Network Connection (rev 01)

04:00.0 PCI bridge: ASPEED Technology, Inc. AST1150 PCI-to-PCI Bridge (rev 03)

05:00.0 VGA compatible controller: ASPEED Technology, Inc. ASPEED Graphics Family (rev 30)

vainfo

error: can't connect to X server!

libva info: VA-API version 0.99.0

libva info: va_getDriverName() returns 0

libva info: User requested driver 'iHD'

libva info: Trying to open /opt/intel/mediasdk/lib64/iHD_drv_video.so

libva info: Found init function __vaDriverInit_0_32

libva info: va_openDriver() returns 0

vainfo: VA-API version: 0.99 (libva 1.67.0.pre1)

vainfo: Driver version: 16.5.2.64009-ubit

vainfo: Supported profile and entrypoints

VAProfileH264ConstrainedBaseline: VAEntrypointVLD

VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice

VAProfileH264ConstrainedBaseline: <unknown entrypoint>

VAProfileH264Main : VAEntrypointVLD

VAProfileH264Main : VAEntrypointEncSlice

VAProfileH264Main : <unknown entrypoint>

VAProfileH264High : VAEntrypointVLD

VAProfileH264High : VAEntrypointEncSlice

VAProfileH264High : <unknown entrypoint>

VAProfileMPEG2Simple : VAEntrypointEncSlice

VAProfileMPEG2Simple : VAEntrypointVLD

VAProfileMPEG2Main : VAEntrypointEncSlice

VAProfileMPEG2Main : VAEntrypointVLD

VAProfileVC1Advanced : VAEntrypointVLD

VAProfileVC1Main : VAEntrypointVLD

VAProfileVC1Simple : VAEntrypointVLD

VAProfileJPEGBaseline : VAEntrypointVLD

VAProfileJPEGBaseline : VAEntrypointEncPicture

VAProfileVP8Version0_3 : VAEntrypointEncSlice

VAProfileVP8Version0_3 : VAEntrypointVLD

VAProfileVP8Version0_3 : <unknown entrypoint>

VAProfileHEVCMain : VAEntrypointVLD

VAProfileHEVCMain : VAEntrypointEncSlice

VAProfileVP9Profile0 : <unknown entrypoint>

<unknown profile> : VAEntrypointVideoProc

VAProfileNone : VAEntrypointVideoProc

VAProfileNone : <unknown entrypoint>

python sys_analyzer_linux.py

--------------------------

Hardware readiness checks:

--------------------------

[ OK ] Processor name: Intel(R) Xeon(R) CPU E3-1585 v5 @ 3.50GHz

--------------------------

OS readiness checks:

--------------------------

[ OK ] GPU visible to OS

--------------------------

Media Server Studio Install:

--------------------------

[ OK ] user in video group

search_path:

/usr/lib64:/usr/local/lib

[ OK ] libva.so.1 found

[ OK ] vainfo reports valid codec entry points

[ OK ] /dev/dri/renderD128 connects to Intel i915

--------------------------

Component Smoke Tests:

--------------------------

search_path:

/usr/lib64:/usr/local/lib

[ OK ] Media SDK HW API level:1.23

[ OK ] Media SDK SW API level:1.23

[ OK ] OpenCL check:platform:Intel(R) OpenCL GPU OK CPU OK

=========================================================

When running the same test with option switched from hw to sw the tests runs fines and passes.

./sample_multi_transcode -i::h264 ../content/test_stream.264 -o::h264 test_out.h264 -sw

Multi Transcoding Sample Version 8.0.24.

Pipeline surfaces number (DecPool): 19

MFX SOFTWARE Session 0 API ver 1.23 parameters:

Input video: AVC

Output video: AVC

Session 0 was NOT joined with other sessions

Transcoding started

..

Transcoding finished

Common transcoding time is 0.114856 sec

-------------------------------------------------------------------------------

*** session 0 PASSED (MFX_ERR_NONE) 0.114789 sec, 101 frames

-i::h264 /home/test/MediaSamples_Linux_2017R3_b698/samples/_bin/content/test_stream.264 -o::h264 test_out.h264 -sw

-------------------------------------------------------------------------------

The test PASSED"