Media (Intel® Video Processing Library, Intel Media SDK)
Access community support with transcoding, decoding, and encoding in applications using media tools like Intel® oneAPI Video Processing Library and Intel® Media SDK
Announcements
The Intel Media SDK project is no longer active. For continued support and access to new features, Intel Media SDK users are encouraged to read the transition guide on upgrading from Intel® Media SDK to Intel® Video Processing Library (VPL), and to move to VPL as soon as possible.
For more information, see the VPL website.

Intel Media Server Studio & i3-6100 & MSI MS-7A67/B250I PRO motheboard

Nikolai_L_
Beginner
1,165 Views

Hello!
I am fine install Intel Media SDK, and use on SkyLake CPU with SkyLake chipsets. It is work fine. But i have some problem with Intel MSS 2017 R3, and SlyLake CPU with B250 Chipset, I am using MSI MS-7A67/B250I PRO (MS-7A67), BIOS A.40 07/10/2017, botheboard and Intel Core i3-6100, CPU. And Ubuntu 16.10. When load i915 module, kernel crash with next
error. OS: Ubuntu 16.10, Kernel 4.4 with Intel patches.

This kernel fine worling in GIGABITE H110M-SV-2 motheboard and Core i3-6098P CPU, also on Acer Veriton 6460 with 6100T CPU, and NUC NUC6i5SYK. But all this PC, use H110 "Skylake" chipset.

    Oct 27 14:41:44 optima1 kernel: [    4.032118] ------------[ cut here ]------------
    Oct 27 14:41:44 optima1 kernel: [    4.032147] WARNING: CPU: 1 PID: 154 at drivers/gpu/drm/i915/intel_display.c:1368 assert_pipe+0xf8/0x130 [i915]()
    Oct 27 14:41:44 optima1 kernel: [    4.032153] pipe A assertion failure (expected off, current on)
    Oct 27 14:41:44 optima1 kernel: [    4.032156] Modules linked in: crct10dif_pclmul crc32_pclmul ghash_clmulni_intel(-) hid_generic(+) mxm_wmi i915(+) aesni_intel i2c_algo_bit drm_kms_helper aes_x86_64 lrw syscopyarea glue_helper sysfillrect ablk_helper ahci sysimgblt fb_sys_fops libahci psmouse cryptd r8169 drm mii usbhid i2c_hid wmi video hid fjes
    Oct 27 14:41:44 optima1 kernel: [    4.032181] CPU: 1 PID: 154 Comm: systemd-udevd Not tainted 4.4.0.intel.r5.0 #2
    Oct 27 14:41:44 optima1 kernel: [    4.032184] Hardware name: MSI MS-7A67/B250I PRO (MS-7A67), BIOS A.40 07/10/2017
    Oct 27 14:41:44 optima1 kernel: [    4.032188]  0000000000000000 000000008c61ba9a ffff880035a03270 ffffffff813da245
    Oct 27 14:41:44 optima1 kernel: [    4.032191]  ffff880035a032b8 ffff880035a032a8 ffffffff8107f872 0000000000000000
    Oct 27 14:41:44 optima1 kernel: [    4.032195]  ffff8800356f0000 0000000000000000 0000000000000000 ffff880085daf3f0
    Oct 27 14:41:44 optima1 kernel: [    4.032198] Call Trace:
    Oct 27 14:41:44 optima1 kernel: [    4.032202]  [<ffffffff813da245>] dump_stack+0x44/0x5f
    Oct 27 14:41:44 optima1 kernel: [    4.032205]  [<ffffffff8107f872>] warn_slowpath_common+0x82/0xc0
    Oct 27 14:41:44 optima1 kernel: [    4.032208]  [<ffffffff8107f90c>] warn_slowpath_fmt+0x5c/0x80
    Oct 27 14:41:44 optima1 kernel: [    4.032225]  [<ffffffffc03105e8>] assert_pipe+0xf8/0x130 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032240]  [<ffffffffc0310941>] vlv_enable_pll.isra.77+0x51/0x260 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032256]  [<ffffffffc031b8d8>] vlv_force_pll_on+0xd8/0x150 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032273]  [<ffffffffc033b624>] vlv_power_sequencer_pipe+0x1d4/0x3e0 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032289]  [<ffffffffc033beea>] intel_dp_init_panel_power_sequencer+0x32a/0x4d0 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032303]  [<ffffffffc02b24eb>] ? intel_display_power_get+0xcb/0x100 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032319]  [<ffffffffc0342aa7>] intel_dp_init_connector+0x7f7/0xa50 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032322]  [<ffffffff811e7615>] ? kmem_cache_alloc_trace+0x125/0x130
    Oct 27 14:41:44 optima1 kernel: [    4.032336]  [<ffffffffc03386a0>] intel_ddi_init+0x1e0/0x270 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032352]  [<ffffffffc03207d2>] intel_modeset_init+0x1512/0x1a30 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032368]  [<ffffffffc035ad35>] i915_driver_load+0xd35/0x1660 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032371]  [<ffffffff81736dba>] ? netlink_broadcast_filtered+0x13a/0x3c0
    Oct 27 14:41:44 optima1 kernel: [    4.032374]  [<ffffffff813dd610>] ? cleanup_uevent_env+0x10/0x10
    Oct 27 14:41:44 optima1 kernel: [    4.032377]  [<ffffffff813ddac0>] ? kobject_uevent_env+0x170/0x6a0
    Oct 27 14:41:44 optima1 kernel: [    4.032379]  [<ffffffff81537167>] ? get_device+0x17/0x20
    Oct 27 14:41:44 optima1 kernel: [    4.032381]  [<ffffffff8153d415>] ? klist_class_dev_get+0x15/0x20
    Oct 27 14:41:44 optima1 kernel: [    4.032384]  [<ffffffff81802f57>] ? klist_node_init+0x37/0x50
    Oct 27 14:41:44 optima1 kernel: [    4.032386]  [<ffffffff81802fe0>] ? klist_add_tail+0x20/0x50
    Oct 27 14:41:44 optima1 kernel: [    4.032389]  [<ffffffff81538e72>] ? device_add+0x232/0x670
    Oct 27 14:41:44 optima1 kernel: [    4.032397]  [<ffffffffc00a0197>] drm_dev_register+0xa7/0xb0 [drm]
    Oct 27 14:41:44 optima1 kernel: [    4.032403]  [<ffffffffc00a274f>] drm_get_pci_dev+0x8f/0x1e0 [drm]
    Oct 27 14:41:44 optima1 kernel: [    4.032414]  [<ffffffffc02921e4>] i915_pci_probe+0x34/0x50 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032417]  [<ffffffff8142b455>] local_pci_probe+0x45/0xa0
    Oct 27 14:41:44 optima1 kernel: [    4.032419]  [<ffffffff8142c8f9>] pci_device_probe+0x109/0x160
    Oct 27 14:41:44 optima1 kernel: [    4.032421]  [<ffffffff8153c580>] driver_probe_device+0x220/0x4a0
    Oct 27 14:41:44 optima1 kernel: [    4.032423]  [<ffffffff8153c884>] __driver_attach+0x84/0x90
    Oct 27 14:41:44 optima1 kernel: [    4.032425]  [<ffffffff8153c800>] ? driver_probe_device+0x4a0/0x4a0
    Oct 27 14:41:44 optima1 kernel: [    4.032428]  [<ffffffff8153a18c>] bus_for_each_dev+0x6c/0xc0
    Oct 27 14:41:44 optima1 kernel: [    4.032430]  [<ffffffff8153bd3e>] driver_attach+0x1e/0x20
    Oct 27 14:41:44 optima1 kernel: [    4.032432]  [<ffffffff8153b833>] bus_add_driver+0x1c3/0x280
    Oct 27 14:41:44 optima1 kernel: [    4.032434]  [<ffffffff8153d130>] driver_register+0x60/0xe0
    Oct 27 14:41:44 optima1 kernel: [    4.032436]  [<ffffffff8142ad8c>] __pci_register_driver+0x4c/0x50
    Oct 27 14:41:44 optima1 kernel: [    4.032442]  [<ffffffffc00a2980>] drm_pci_init+0xe0/0x110 [drm]
    Oct 27 14:41:44 optima1 kernel: [    4.032444]  [<ffffffffc03cd000>] ? 0xffffffffc03cd000
    Oct 27 14:41:44 optima1 kernel: [    4.032456]  [<ffffffffc03cd093>] i915_init+0x93/0x9a [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032462]  [<ffffffff81002123>] do_one_initcall+0xb3/0x1f0
    Oct 27 14:41:44 optima1 kernel: [    4.032465]  [<ffffffff811cb731>] ? __vunmap+0x91/0xe0
    Oct 27 14:41:44 optima1 kernel: [    4.032467]  [<ffffffff811e7528>] ? kmem_cache_alloc_trace+0x38/0x130
    Oct 27 14:41:44 optima1 kernel: [    4.032470]  [<ffffffff8118a3c2>] do_init_module+0x5f/0x1e6
    Oct 27 14:41:44 optima1 kernel: [    4.032473]  [<ffffffff81107df6>] load_module+0x2556/0x2810
    Oct 27 14:41:44 optima1 kernel: [    4.032475]  [<ffffffff81103da0>] ? __symbol_put+0x60/0x60
    Oct 27 14:41:44 optima1 kernel: [    4.032478]  [<ffffffff8120d190>] ? kernel_read+0x50/0x80
    Oct 27 14:41:44 optima1 kernel: [    4.032481]  [<ffffffff811082f9>] SyS_finit_module+0xb9/0xf0
    Oct 27 14:41:44 optima1 kernel: [    4.032483]  [<ffffffff81810072>] entry_SYSCALL_64_fastpath+0x16/0x71
    Oct 27 14:41:44 optima1 kernel: [    4.032485] ---[ end trace f51a6a1ac3da6f16 ]---
    Oct 27 14:41:44 optima1 kernel: [    4.032493] ------------[ cut here ]------------
    Oct 27 14:41:44 optima1 kernel: [    4.032495] kernel BUG at drivers/gpu/drm/i915/intel_display.c:1610!
    Oct 27 14:41:44 optima1 kernel: [    4.032497] invalid opcode: 0000 [#1] SMP 
    Oct 27 14:41:44 optima1 kernel: [    4.032499] Modules linked in: crct10dif_pclmul crc32_pclmul ghash_clmulni_intel(-) hid_generic(+) mxm_wmi i915(+) aesni_intel i2c_algo_bit drm_kms_helper aes_x86_64 lrw syscopyarea glue_helper sysfillrect ablk_helper ahci sysimgblt fb_sys_fops libahci psmouse cryptd r8169 drm mii usbhid i2c_hid wmi video hid fjes
    Oct 27 14:41:44 optima1 kernel: [    4.032513] CPU: 1 PID: 154 Comm: systemd-udevd Tainted: G        W       4.4.0.intel.r5.0 #2
    Oct 27 14:41:44 optima1 kernel: [    4.032516] Hardware name: MSI MS-7A67/B250I PRO (MS-7A67), BIOS A.40 07/10/2017
    Oct 27 14:41:44 optima1 kernel: [    4.032518] task: ffff880035952d00 ti: ffff880035a00000 task.ti: ffff880035a00000
    Oct 27 14:41:44 optima1 kernel: [    4.032521] RIP: 0010:[<ffffffffc0310b40>]  [<ffffffffc0310b40>] vlv_enable_pll.isra.77+0x250/0x260 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032539] RSP: 0018:ffff880035a03350  EFLAGS: 00010246
    Oct 27 14:41:44 optima1 kernel: [    4.032540] RAX: ffff8800356f0000 RBX: ffff8800356f0000 RCX: 00000000ffffffff
    Oct 27 14:41:44 optima1 kernel: [    4.032542] RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000009
    Oct 27 14:41:44 optima1 kernel: [    4.032544] RBP: ffff880035a03380 R08: 0000000000000000 R09: 00000000000002d7
    Oct 27 14:41:44 optima1 kernel: [    4.032546] R10: 00000000000000ae R11: ffffffff81a659a0 R12: 0000000000006014
    Oct 27 14:41:44 optima1 kernel: [    4.032548] R13: 0000000000000000 R14: 00000000f0002000 R15: ffff880085daf3f0
    Oct 27 14:41:44 optima1 kernel: [    4.032550] FS:  00007f3bd322f8c0(0000) GS:ffff88016ec80000(0000) knlGS:0000000000000000
    Oct 27 14:41:44 optima1 kernel: [    4.032553] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
    Oct 27 14:41:44 optima1 kernel: [    4.032554] CR2: 00007f3bd321f7f1 CR3: 00000000359d9000 CR4: 00000000003406e0
    Oct 27 14:41:44 optima1 kernel: [    4.032556] Stack:
    Oct 27 14:41:44 optima1 kernel: [    4.032558]  ffff880035a035b4 ffff880035a03390 ffff880085daf000 0000000000000000
    Oct 27 14:41:44 optima1 kernel: [    4.032561]  ffff880165f80800 ffff880085daa0d8 ffff880035a036a8 ffffffffc031b8d8
    Oct 27 14:41:44 optima1 kernel: [    4.032564]  ffff880085daf000 0000000000000000 0000000000000000 0000000000000000
    Oct 27 14:41:44 optima1 kernel: [    4.032568] Call Trace:
    Oct 27 14:41:44 optima1 kernel: [    4.032583]  [<ffffffffc031b8d8>] vlv_force_pll_on+0xd8/0x150 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032600]  [<ffffffffc033b624>] vlv_power_sequencer_pipe+0x1d4/0x3e0 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032616]  [<ffffffffc033beea>] intel_dp_init_panel_power_sequencer+0x32a/0x4d0 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032630]  [<ffffffffc02b24eb>] ? intel_display_power_get+0xcb/0x100 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032646]  [<ffffffffc0342aa7>] intel_dp_init_connector+0x7f7/0xa50 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032649]  [<ffffffff811e7615>] ? kmem_cache_alloc_trace+0x125/0x130
    Oct 27 14:41:44 optima1 kernel: [    4.032664]  [<ffffffffc03386a0>] intel_ddi_init+0x1e0/0x270 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032679]  [<ffffffffc03207d2>] intel_modeset_init+0x1512/0x1a30 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032696]  [<ffffffffc035ad35>] i915_driver_load+0xd35/0x1660 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032698]  [<ffffffff81736dba>] ? netlink_broadcast_filtered+0x13a/0x3c0
    Oct 27 14:41:44 optima1 kernel: [    4.032701]  [<ffffffff813dd610>] ? cleanup_uevent_env+0x10/0x10
    Oct 27 14:41:44 optima1 kernel: [    4.032703]  [<ffffffff813ddac0>] ? kobject_uevent_env+0x170/0x6a0
    Oct 27 14:41:44 optima1 kernel: [    4.032706]  [<ffffffff81537167>] ? get_device+0x17/0x20
    Oct 27 14:41:44 optima1 kernel: [    4.032708]  [<ffffffff8153d415>] ? klist_class_dev_get+0x15/0x20
    Oct 27 14:41:44 optima1 kernel: [    4.032710]  [<ffffffff81802f57>] ? klist_node_init+0x37/0x50
    Oct 27 14:41:44 optima1 kernel: [    4.032713]  [<ffffffff81802fe0>] ? klist_add_tail+0x20/0x50
    Oct 27 14:41:44 optima1 kernel: [    4.032715]  [<ffffffff81538e72>] ? device_add+0x232/0x670
    Oct 27 14:41:44 optima1 kernel: [    4.032721]  [<ffffffffc00a0197>] drm_dev_register+0xa7/0xb0 [drm]
    Oct 27 14:41:44 optima1 kernel: [    4.032727]  [<ffffffffc00a274f>] drm_get_pci_dev+0x8f/0x1e0 [drm]
    Oct 27 14:41:44 optima1 kernel: [    4.032738]  [<ffffffffc02921e4>] i915_pci_probe+0x34/0x50 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032741]  [<ffffffff8142b455>] local_pci_probe+0x45/0xa0
    Oct 27 14:41:44 optima1 kernel: [    4.032743]  [<ffffffff8142c8f9>] pci_device_probe+0x109/0x160
    Oct 27 14:41:44 optima1 kernel: [    4.032745]  [<ffffffff8153c580>] driver_probe_device+0x220/0x4a0
    Oct 27 14:41:44 optima1 kernel: [    4.032747]  [<ffffffff8153c884>] __driver_attach+0x84/0x90
    Oct 27 14:41:44 optima1 kernel: [    4.032749]  [<ffffffff8153c800>] ? driver_probe_device+0x4a0/0x4a0
    Oct 27 14:41:44 optima1 kernel: [    4.032752]  [<ffffffff8153a18c>] bus_for_each_dev+0x6c/0xc0
    Oct 27 14:41:44 optima1 kernel: [    4.032754]  [<ffffffff8153bd3e>] driver_attach+0x1e/0x20
    Oct 27 14:41:44 optima1 kernel: [    4.032756]  [<ffffffff8153b833>] bus_add_driver+0x1c3/0x280
    Oct 27 14:41:44 optima1 kernel: [    4.032758]  [<ffffffff8153d130>] driver_register+0x60/0xe0
    Oct 27 14:41:44 optima1 kernel: [    4.032760]  [<ffffffff8142ad8c>] __pci_register_driver+0x4c/0x50
    Oct 27 14:41:44 optima1 kernel: [    4.032766]  [<ffffffffc00a2980>] drm_pci_init+0xe0/0x110 [drm]
    Oct 27 14:41:44 optima1 kernel: [    4.032768]  [<ffffffffc03cd000>] ? 0xffffffffc03cd000
    Oct 27 14:41:44 optima1 kernel: [    4.032779]  [<ffffffffc03cd093>] i915_init+0x93/0x9a [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032781]  [<ffffffff81002123>] do_one_initcall+0xb3/0x1f0
    Oct 27 14:41:44 optima1 kernel: [    4.032783]  [<ffffffff811cb731>] ? __vunmap+0x91/0xe0
    Oct 27 14:41:44 optima1 kernel: [    4.032786]  [<ffffffff811e7528>] ? kmem_cache_alloc_trace+0x38/0x130
    Oct 27 14:41:44 optima1 kernel: [    4.032788]  [<ffffffff8118a3c2>] do_init_module+0x5f/0x1e6
    Oct 27 14:41:44 optima1 kernel: [    4.032790]  [<ffffffff81107df6>] load_module+0x2556/0x2810
    Oct 27 14:41:44 optima1 kernel: [    4.032793]  [<ffffffff81103da0>] ? __symbol_put+0x60/0x60
    Oct 27 14:41:44 optima1 kernel: [    4.032796]  [<ffffffff8120d190>] ? kernel_read+0x50/0x80
    Oct 27 14:41:44 optima1 kernel: [    4.032798]  [<ffffffff811082f9>] SyS_finit_module+0xb9/0xf0
    Oct 27 14:41:44 optima1 kernel: [    4.032801]  [<ffffffff81810072>] entry_SYSCALL_64_fastpath+0x16/0x71
    Oct 27 14:41:44 optima1 kernel: [    4.032802] Code: 43 20 8d b0 1c 60 00 00 e9 27 ff ff ff 8b 43 20 8d b0 1c 60 00 00 e9 4a ff ff ff 41 8b 37 48 89 df e8 55 f8 ff ff e9 1c fe ff ff <0f> 0b 0f 1f 40 00 66 2e 0f 1f 84 00 00 00 00 00 0f 1f 44 00 00 
    Oct 27 14:41:44 optima1 kernel: [    4.032821] RIP  [<ffffffffc0310b40>] vlv_enable_pll.isra.77+0x250/0x260 [i915]
    Oct 27 14:41:44 optima1 kernel: [    4.032838]  RSP <ffff880035a03350>
    Oct 27 14:41:44 optima1 kernel: [    4.032840] ---[ end trace f51a6a1ac3da6f17 ]---

 

0 Kudos
7 Replies
Anna_B_Intel
Employee
1,165 Views

Hi Nikolai,

The crash happens because you're using unsupported CPU by Intel(R) Media Server Studio. Intel Core i3-6100 is a 7th Generation of Intel processors or Kabylake, not a Skylake as you assumed. Please look at this topic to learn more why Kabylake isn't and won't be supported by MSS. Just in case: Kabylake is supported by Intel(R) Media SDK but on Windows only.

Best wishes, 

Anna

 

0 Kudos
Nikolai_L_
Beginner
1,165 Views

Anna B. (Intel) wrote:
The crash happens because you're using unsupported CPU by Intel(R) Media Server Studio. Intel Core i3-6100 is a 7th Generation of Intel processors

i3-6100 it is 6th CPU. It is appens only for this motheboard, and CPU. I am also tested on i3-6100T and i3-6098P, it is vary near CPU, with H110 chipset it work fine.  https://ark.intel.com/en/products/90729/Intel-Core-i3-6100-Processor-3M-Cache-3_70-GHz :-)

0 Kudos
Artem_S_Intel
Employee
1,165 Views

The problem can come from your B250 Chipset chipset

https://ark.intel.com/products/98086/Intel-B250-Chipset

which is Kabylake targeted, but not SKL, 

H110 is exactly SKL targeted.

It can appear it still can wrok, but requires some additional actions, however you need to contact your local supplier support or MSI to clarify compatibility.

0 Kudos
Nikolai_L_
Beginner
1,165 Views

Obviously, yes. And in the forum there are about this posts.
Not only does not it work for me: https://software.intel.com/en-us/forums/intel-media-sdk/topic/719996
I also tested with CentOS 7.3, and I also get a black screen, I followed GRUB and there are no logs of the kernel.

But how am I supposed to contact MSI if your i915 driver does not actually work?

0 Kudos
Artem_S_Intel
Employee
1,165 Views

Nikolai,

Sorry, I don't quite understand your concern.

Why it doesn't work? It works with another boards as mentioned in link you provided and confirmed by you with H110 chipset.

So I suspect it is MSI board(or maybe just bios problem), we are processor company and creating support for processors, but not board manufacturers.

You need to contact MSI about this problem, and if they found there is issue on Intel side, or they need support from Intel with resolving issue, they will contact their intel support, unfortunatelly we are software team and can't help with board problem.

0 Kudos
ANdrey_R_1
Beginner
1,165 Views

I have same problem on z270 is something with drivers 

0 Kudos
Mark_L_Intel1
Moderator
1,165 Views

Hi Guys,

Media Server Studio doesn't support 7 generation processors(KabyLake), you can check the following post:

https://software.intel.com/en-us/forums/intel-media-sdk/topic/735307

I am sorry for the business decision but I don't want to waste your time.

The checking is at the driver layer so it will fail.

Mark

0 Kudos
Reply