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I have started to get exceptions from Vpl in my codebase, so I made a minimal repro to see if I still got them there, and I do.
I have an Intel Arc 380 and all my drivers are up to date (support assistant reports 31.0.101.4900). I'm on Windows 11 (also up to date) and have a 3900X. I am driving my monitor from an NVIDIA 3060, so using the Arc headless. I am developing with Visual Studio 2022 17.7.3.
The code is as follows:
#include "vpl/mfx.h"
#include <stdio.h>
#pragma comment(lib, "vpl.lib")
int main() {
mfxLoader loader = MFXLoad();
if (!loader) {
fprintf(stderr, "Failed to create a loader\n");
return -1;
}
mfxU32 i = 0;
mfxImplDescription* desc = nullptr;
while (MFX_ERR_NONE == MFXEnumImplementations(loader, i, MFX_IMPLCAPS_IMPLDESCSTRUCTURE, reinterpret_cast<mfxHDL*>(&desc))) {
if (desc->Impl == MFX_IMPL_HARDWARE || desc->Impl == MFX_IMPL_HARDWARE2 || desc->Impl == MFX_IMPL_HARDWARE3 || desc->Impl == MFX_IMPL_HARDWARE4) {
printf("Implementation %d: %s\n", i, desc->ImplName);
}
MFXDispReleaseImplDescription(loader, desc);
i++;
}
MFXUnload(loader);
return 0;
}
Basic idea here is to just enumerate implementations and print out when we see a hardware impl. The code succeeds and finds a hardware impl after I have clicked through all of the following exceptions. Please advice on how to get rid of them or even what they mean. I don't like simply hiding them. If there's a problem, I need to understand it.
Fyi, the impl is reported as follows in hello_encode (also has the same issue):
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_196b0afe45f328b8\libmfx64-gen.dl
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FE020.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FE020.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FDF40.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FDF40.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FDF40.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FDF40.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FDF40.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FDF40.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FDF40.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FDF40.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FDF40.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FDF40.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FDF40.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FE020.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000808A8FE020.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: MONZA::IgcThreadingContext<MONZA::AdapterTraits_Gen12HP>::msg_end at memory location 0x000000808ACFFB50.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: MONZA::IgcThreadingContext<MONZA::AdapterTraits_Gen12HP>::msg_end at memory location 0x000000808ACFF8E0.
Exception thrown at 0x00007FFFAF134FFC in enumerate.exe: Microsoft C++ exception: MONZA::IgcThreadingContext<MONZA::AdapterTraits_Gen12HP>::msg_end at memory location 0x000000808BCFFDA0.
The call stack at the first exception is:
KernelBase.dll!00007fffaf134ffc() Unknown
libmfx64-gen.dll!00007fff495a7d90() Unknown
libmfx64-gen.dll!00007fff4919cf86() Unknown
libmfx64-gen.dll!00007fff4919ca55() Unknown
libmfx64-gen.dll!00007fff4919cb18() Unknown
libmfx64-gen.dll!00007fff491f0bf2() Unknown
libmfx64-gen.dll!00007fff490b22d3() Unknown
libmfx64-gen.dll!00007fff490b1353() Unknown
libmfx64-gen.dll!00007fff490b1824() Unknown
libmfx64-gen.dll!00007fff490d8c1a() Unknown
libmfx64-gen.dll!00007fff48ff4f82() Unknown
libmfx64-gen.dll!00007fff48dd3018() Unknown
libmfx64-gen.dll!00007fff48db89ae() Unknown
libmfx64-gen.dll!00007fff48dbca3c() Unknown
libmfx64-gen.dll!00007fff48dbb45f() Unknown
libvpl.dll!00007fff6830d0cf() Unknown
libvpl.dll!00007fff6830b144() Unknown
libvpl.dll!00007fff68302b6f() Unknown
> enumerate.exe!main() Line 19 C++
enumerate.exe!invoke_main() Line 79 C++
enumerate.exe!__scrt_common_main_seh() Line 288 C++
enumerate.exe!__scrt_common_main() Line 331 C++
enumerate.exe!mainCRTStartup(void * __formal) Line 17 C++
kernel32.dll!00007fffb0db257d() Unknown
ntdll.dll!00007fffb1aeaa78() Unknown
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10 Replies
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Some additional info. When I'm encoding I'm also getting a constant stream of first chance exceptions in the output, drowning out any other debug output I'm tracing. The encoding appears to be working regardless. Obviously I don't have the libmfx64-gen.dll pdb, so I can't see what its complaint is. It's pretty severe. I guess there's a problem in the driver.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF71FF330.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF72FF880.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF73FF4C0.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF71FF330.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF73FF4C0.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF72FF880.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF71FF330.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF72FF880.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF71FF330.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF71FF330.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF72FF880.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF71FF330.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF71FF330.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF72FF880.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF71FF330.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF72FF880.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF71FF330.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF72FF880.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF71FF330.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF72FF880.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF73FF4C0.
Exception thrown at 0x00007FFE1B344FFC in hello encode.exe: Microsoft C++ exception: mfxStatus at memory location 0x0000008EF71FF330.
.
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Any update on what could be causing this? I can disable the exception but I'd like to know why it's happening. I have to explain it to others who build and run my code.
Thanks.
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Hi,
Thanks for posting in Intel Communities.
We are working on triaging your issue. We shall get back to you soon with an update.
Regards,
Thasneem Vazim
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Just an additional note. I moved development to my work laptop (AMD CPU/nVidia GPU), with remote debugging to my Coffee Lake test PC (Intel CPU/nVidia GPU) and I still get these exceptions. So I don't think it's ARC specific. I have other problems with 1.35 and VPL I will probably write a post about later.
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Thank you for the update. It's good to remove as many variables as possible.
So, we have a few separate VPL SW Dev teams. I just spoke with the VPL Dispatch team and they don't recognize anything in the Exception. That's not to say VPL isn't the cause. But that is where I started.
The one thing that is completely unfamiliar is MONZA. None of us have seen that. Is that an application you are using? (The only thing I see online is that it is a province in Italy :))
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I have no idea what it is either. I also went down the Google It route. I saw something MONZA-related on Stack Overflow - a Qt and OpenCV project. I don't use Qt or OpenCV. I assumed it was something to do with the Arc as I do not get these exceptions othewise.
Please note the callstack. If they have pdb file or a map file, they may be able to see where it happens and deduce what's failing.
Note that my Coffeelake (1.35) box is not doing this at the moment (I get a single shadercache exception but can continue through it), mostly because it's generally failing with VPL; a problem with which I will further irritate your devs shortly.
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Hi,
We have informed the team concerned regarding your issue and we are working on it internally. Could you please let us know regarding the oneVPL version you are using?
Regards,
Thasneem Vazim
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Hi Thasneem, sorry for late reply.
I am linking with vpl.lib in onevpl.devel.win-x64.2023.1.0.43419\lib\native\win-x64\x86. So that would be 2023.1.0.43419 of the SDK. My Intel Arc reports version 2.1.258 with ApiVersion 2.9.131081.
Name Value Type
| ▶ | Version | {Minor=2 '\x2' Major=1 '\x1' Version=258 } | mfxStructVersion |
| Impl | MFX_IMPL_TYPE_HARDWARE (2) | mfxImplType | |
| AccelerationMode | MFX_ACCEL_MODE_VIA_D3D11 (768) | mfxAccelerationMode | |
| ▶ | ApiVersion | {Minor=9 Major=2 Version=131081 } | mfxVersion |
| ▶ | ImplName | 0x00000257a3115fd8 "mfx-gen" | char[32] |
| ▶ | License | 0x00000257a3115ff8 "Intel End User License Agreement for Developer Tools (Version October 2021)" | char[128] |
From Visual Studio 2022, the above is the mfxImplDescription. I plugged the Arc 380 in again the day before yesterday and updated drivers. It also did a firmware update of the card. Perhaps that is a variable I shouldn't have changed but I still get these exceptions.
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Hi,
Thank you for sharing the details. We are checking on this internally.
Regards,
Thasneem vazim
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Heya, have a similar problem currently the same Exception is fired by
IMFSinkWriter::SetInputMediaTypeThe bigger issue is the fact that it's trying to use the Intel iGPU for the encoder while i have it disabled and am using the Nvidia Dgpu
d3d11.dll!ThrowFailure(long) Unknown
d3d11.dll!CDecodeContext::DecodeExtension(struct D3D11_VIDEO_DECODER_EXTENSION const *) Unknown
d3d11.dll!CContext::DecoderExtension(struct ID3D11VideoDecoder *,struct D3D11_VIDEO_DECODER_EXTENSION const *) Unknown
libmfx64-gen.dll!00007ffeae606e58() Unknown
libmfx64-gen.dll!00007ffeae537b7f() Unknown
libmfx64-gen.dll!00007ffeae48f688() Unknown
libmfx64-gen.dll!00007ffeae48e2c5() Unknown
libmfx64-gen.dll!00007ffeae48ec88() Unknown
libmfx64-gen.dll!00007ffeae491671() Unknown
libmfx64-gen.dll!00007ffeae3be83e() Unknown
libmfx64-gen.dll!00007ffeae1886e7() Unknown
mfx_mft_h265ve_64.dll!00007ffed8f58247() Unknown
mfx_mft_h265ve_64.dll!00007ffed8f36c21() Unknown
mfx_mft_h265ve_64.dll!00007ffed8f36df5() Unknown
mfx_mft_h265ve_64.dll!00007ffed8f4fa11() Unknown
mfx_mft_h265ve_64.dll!00007ffed8eebba0() Unknown
mfx_mft_h265ve_64.dll!00007ffed8f4f814() Unknown
mfx_mft_h265ve_64.dll!00007ffed8f3e4d8() Unknown
mfx_mft_h265ve_64.dll!00007ffed8f3e52e() Unknown
mfx_mft_h265ve_64.dll!00007ffed8f1ceb8() Unknown
mfx_mft_h265ve_64.dll!00007ffed8f5a073() Unknown
mfx_mft_h265ve_64.dll!00007ffed8f50108() Unknown
mfx_mft_h265ve_64.dll!00007ffed8eebd41() Unknown
mfx_mft_h265ve_64.dll!00007ffed8eec712() Unknown
combase.dll!CServerContextActivator::CreateInstance(IUnknown * pUnkOuter, IActivationPropertiesIn * pInActProperties, IActivationPropertiesOut * * ppOutActProperties) Line 874 C++
combase.dll!ActivationPropertiesIn::DelegateCreateInstance(IUnknown * pUnkOuter, IActivationPropertiesOut * * ppActPropsOut) Line 1920 C++
combase.dll!CApartmentActivator::CreateInstance(IUnknown * pUnkOuter, IActivationPropertiesIn * pInActProperties, IActivationPropertiesOut * * ppOutActProperties) Line 2178 C++
combase.dll!CProcessActivator::CCICallback(unsigned long dwContext, IUnknown * pUnkOuter, ActivationPropertiesIn * pActIn, IActivationPropertiesIn * pInActProperties, IActivationPropertiesOut * * ppOutActProperties) Line 1617 C++
combase.dll!CProcessActivator::AttemptActivation(ActivationPropertiesIn * pActIn, IUnknown * pUnkOuter, IActivationPropertiesIn * pInActProperties, IActivationPropertiesOut * * ppOutActProperties, HRESULT(CProcessActivator::*)(unsigned long, IUnknown *, ActivationPropertiesIn *, IActivationPropertiesIn *, IActivationPropertiesOut * *) pfnCtxActCallback, unsigned long dwContext) Line 1504 C++
combase.dll!CProcessActivator::ActivateByContext(ActivationPropertiesIn * pActIn, IUnknown * pUnkOuter, IActivationPropertiesIn * pInActProperties, IActivationPropertiesOut * * ppOutActProperties, HRESULT(CProcessActivator::*)(unsigned long, IUnknown *, ActivationPropertiesIn *, IActivationPropertiesIn *, IActivationPropertiesOut * *) pfnCtxActCallback) Line 1348 C++
combase.dll!CProcessActivator::CreateInstance(IUnknown * pUnkOuter, IActivationPropertiesIn * pInActProperties, IActivationPropertiesOut * * ppOutActProperties) Line 1248 C++
combase.dll!ActivationPropertiesIn::DelegateCreateInstance(IUnknown * pUnkOuter, IActivationPropertiesOut * * ppActPropsOut) Line 1920 C++
combase.dll!CClientContextActivator::CreateInstance(IUnknown * pUnkOuter, IActivationPropertiesIn * pInActProperties, IActivationPropertiesOut * * ppOutActProperties) Line 554 C++
combase.dll!ActivationPropertiesIn::DelegateCreateInstance(IUnknown * pUnkOuter, IActivationPropertiesOut * * ppActPropsOut) Line 1920 C++
combase.dll!ICoCreateInstanceEx(const _GUID & OriginalClsid, IUnknown * punkOuter, unsigned long dwClsCtx, _COSERVERINFO * pServerInfo, unsigned long dwCount, unsigned long dwActvFlags, tagMULTI_QI * pResults, ActivationPropertiesIn * pActIn) Line 1923 C++
combase.dll!CComActivator::DoCreateInstance(const _GUID & Clsid, IUnknown * punkOuter, unsigned long dwClsCtx, _COSERVERINFO * pServerInfo, unsigned long dwCount, tagMULTI_QI * pResults, ActivationPropertiesIn * pActIn) Line 386 C++
[Inline Frame] combase.dll!CoCreateInstanceEx(const _GUID &) Line 364 C++
combase.dll!CoCreateInstance(const _GUID & rclsid, IUnknown * pUnkOuter, unsigned long dwContext, const _GUID & riid, void * * ppv) Line 296 C++
mfplat.dll!CMFTransformActivate::InstantiateTransform(void) Unknown
mfplat.dll!CMFTransformActivate::InstantiateMediaObject(void) Unknown
mfplat.dll!CMFActivate::DoActivate(struct _GUID const &,void * *) Unknown
mfplat.dll!CMFActivate::ActivateObject(struct _GUID const &,void * *) Unknown
mfreadwrite.dll!CMFReadWriteTransformFactory::CreateTransform(struct IMFReadWriteTransform * *) Unknown
mfreadwrite.dll!CMFReadWriteTransformFactory::CreateInstance(enum CMFReadWriteTransformFactory::TRANSFORM_CATEGORY,unsigned long,struct IMFAttributes *,int,struct IMFMediaType *,struct IMFMediaType *,struct IMFReadWriteTransform * *) Unknown
mfreadwrite.dll!CMFSinkWriterStream::FindAndInstallMFT(struct IMFMediaType *,struct IMFMediaType *,struct IMFAttributes *) Unknown
mfreadwrite.dll!CMFSinkWriterStream::CreateTransformChain(struct IMFMediaType *,struct IMFMediaType *,struct IMFAttributes *) Unknown
mfreadwrite.dll!CMFSinkWriterStream::HandleFormatChangeBeforeStart(struct IMFMediaType *) Unknown
mfreadwrite.dll!CMFSinkWriterStream::SetInputMediaType(struct IMFMediaType *) Unknown
mfreadwrite.dll!CMFSinkWriter::SetInputMediaType(unsigned long,struct IMFMediaType *,struct IMFAttributes *) Unknown
With an earlier Exception in:
[External Code]
> igd10um64xe.dll!00007ffe952352b3() Unknown
igd10um64xe.dll!00007ffe95485570() Unknown
igd10um64xe.dll!00007ffe952d7b32() Unknown
igd10um64xe.dll!00007ffe951fc846() Unknown
igd10um64xe.dll!00007ffe95245d5f() Unknown
kernel32.dll!BaseThreadInitThunk() Unknown
ntdll.dll!RtlUserThreadStart() UnknownMONZA::IgcThreadingContext<MONZA::AdapterTraits_Gen12LP>::msg_end at memory location 0x000000000C2EFE50. However anytime i try to encode a frame it seems to try the Intel Igpu encoder when it shouldn't even use the Igpu
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001639E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001639E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001639E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001639E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001639E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001639E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000000B5AE770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000000B5AE770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000000B5AE770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
Exception thrown at 0x00007FFF5158AE3C in D2DGIFRenderer.exe: Microsoft C++ exception: mfxStatus at memory location 0x000000001619E770.
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