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[ERROR], sts=MFX_ERR_UNSUPPORTED(-3) Init fails in sample_pipeline_transcode.cpp line 3336

 
Hi,
 
 
I am facing an issue when running the samples test examples for MediaServerStudioEssentials2017R3 on  @ Ubuntu 16.04.1  kernel 4.10.0-42-generic
The code I am using is the ubuntu implementation of MediaServer SDK code: MediaSamples_Linux_2017R3
The test I am running is (taken from samples)
 
./sample_multi_transcode -i::h264 ../content/test_stream.264 -o::h264 test_out.h264 -sw
the error I get is:
 
[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), Init, m_pmfxDEC->Init failed
 file pipeline_transcode.cpp:3336
 
 
Thanks in advance.
 
Please check the error log below.
 
========================= -hw error =============================
 
 ./sample_multi_transcode -i::h264 ../content/test_stream.264 -o::h264 test_out.h264 -hw
 
Multi Transcoding Sample Version 8.0.24.
 
libva info: VA-API version 0.99.0
libva info: va_getDriverName() returns 0
libva info: User requested driver 'iHD'
libva info: Trying to open /opt/intel/mediasdk/lib64/iHD_drv_video.so
libva info: Found init function __vaDriverInit_0_32
libva info: va_openDriver() returns 0
 
 
Pipeline surfaces number (DecPool): 59
 
 
 
[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), Init, m_pmfxDEC->Init failed at /home/lab_msdk/buildAgentDir/buildAgent_MediaSDK1/git/mdp_msdk-lib/samples/sample_multi_transcode/src/pipeline_transcode.cpp:3336
 
 
 
[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), Init, pThreadPipeline->pPipeline->Init failed at /home/lab_msdk/buildAgentDir/buildAgent_MediaSDK1/git/mdp_msdk-lib/samples/sample_multi_transcode/src/sample_multi_transcode.cpp:348
 
 
 
[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), main, transcode.Init failed at /home/lab_msdk/buildAgentDir/buildAgent_MediaSDK1/git/mdp_msdk-lib/samples/sample_multi_transcode/src/sample_multi_transcode.cpp:750
 
 
 
======================= ENV ================================
uname -a
Linux DEGCOENG011 4.10.0-42-generic #46~16.04.1-Ubuntu SMP Mon Dec 4 15:57:59 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
 
 
 
lscpu
Architecture:          x86_64
CPU op-mode(s):        32-bit, 64-bit
Byte Order:            Little Endian
CPU(s):                8
On-line CPU(s) list:   0-7
Thread(s) per core:    2
Core(s) per socket:    4
Socket(s):             1
NUMA node(s):          1
Vendor ID:             GenuineIntel
CPU family:            6
Model:                 94
Model name:            Intel(R) Xeon(R) CPU E3-1585 v5 @ 3.50GHz
Stepping:              3
CPU MHz:               1024.322
CPU max MHz:           3900.0000
CPU min MHz:           800.0000
BogoMIPS:              7008.00
Virtualization:        VT-x
L1d cache:             32K
L1i cache:             32K
L2 cache:              256K
L3 cache:              8192K
NUMA node0 CPU(s):     0-7
Flags:                 fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb intel_pt tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp
 
 
lspci
00:00.0 Host bridge: Intel Corporation Sky Lake Host Bridge/DRAM Registers (rev 0a)
00:02.0 Display controller: Intel Corporation Device 193a (rev 09)
00:13.0 Non-VGA unclassified device: Intel Corporation Sunrise Point-H Integrated Sensor Hub (rev 31)
00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal subsystem (rev 31)
00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31)
00:16.1 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #2 (rev 31)
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA controller [AHCI mode] (rev 31)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #1 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #5 (rev f1)
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #9 (rev f1)
00:1d.4 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #13 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31)
00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31)
02:00.0 Ethernet controller: Intel Corporation I350 Gigabit Network Connection (rev 01)
02:00.1 Ethernet controller: Intel Corporation I350 Gigabit Network Connection (rev 01)
04:00.0 PCI bridge: ASPEED Technology, Inc. AST1150 PCI-to-PCI Bridge (rev 03)
05:00.0 VGA compatible controller: ASPEED Technology, Inc. ASPEED Graphics Family (rev 30)
 
vainfo
error: can't connect to X server!
libva info: VA-API version 0.99.0
libva info: va_getDriverName() returns 0
libva info: User requested driver 'iHD'
libva info: Trying to open /opt/intel/mediasdk/lib64/iHD_drv_video.so
libva info: Found init function __vaDriverInit_0_32
libva info: va_openDriver() returns 0
vainfo: VA-API version: 0.99 (libva 1.67.0.pre1)
vainfo: Driver version: 16.5.2.64009-ubit
vainfo: Supported profile and entrypoints
      VAProfileH264ConstrainedBaseline: VAEntrypointVLD
      VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice
      VAProfileH264ConstrainedBaseline: <unknown entrypoint>
      VAProfileH264ConstrainedBaseline: <unknown entrypoint>
      VAProfileH264Main               : VAEntrypointVLD
      VAProfileH264Main               : VAEntrypointEncSlice
      VAProfileH264Main               : <unknown entrypoint>
      VAProfileH264Main               : <unknown entrypoint>
      VAProfileH264High               : VAEntrypointVLD
      VAProfileH264High               : VAEntrypointEncSlice
      VAProfileH264High               : <unknown entrypoint>
      VAProfileH264High               : <unknown entrypoint>
      VAProfileMPEG2Simple            : VAEntrypointEncSlice
      VAProfileMPEG2Simple            : VAEntrypointVLD
      VAProfileMPEG2Main              : VAEntrypointEncSlice
      VAProfileMPEG2Main              : VAEntrypointVLD
      VAProfileVC1Advanced            : VAEntrypointVLD
      VAProfileVC1Main                : VAEntrypointVLD
      VAProfileVC1Simple              : VAEntrypointVLD
      VAProfileJPEGBaseline           : VAEntrypointVLD
      VAProfileJPEGBaseline           : VAEntrypointEncPicture
      VAProfileVP8Version0_3          : VAEntrypointEncSlice
      VAProfileVP8Version0_3          : VAEntrypointVLD
      VAProfileVP8Version0_3          : <unknown entrypoint>
      VAProfileHEVCMain               : VAEntrypointVLD
      VAProfileHEVCMain               : VAEntrypointEncSlice
      VAProfileVP9Profile0            : <unknown entrypoint>
      <unknown profile>               : VAEntrypointVideoProc
      VAProfileNone                   : VAEntrypointVideoProc
      VAProfileNone                   : <unknown entrypoint>
 
 
python sys_analyzer_linux.py
--------------------------
Hardware readiness checks:
--------------------------
 [ OK ] Processor name: Intel(R) Xeon(R) CPU E3-1585 v5 @ 3.50GHz
--------------------------
OS readiness checks:
--------------------------
 [ OK ] GPU visible to OS
--------------------------
Media Server Studio Install:
--------------------------
 [ OK ] user in video group
search_path:
/usr/lib64:/usr/local/lib
 [ OK ] libva.so.1 found
 [ OK ] vainfo reports valid codec entry points
 [ OK ] /dev/dri/renderD128 connects to Intel i915
--------------------------
Component Smoke Tests:
--------------------------
search_path:
/usr/lib64:/usr/local/lib
 [ OK ] Media SDK HW API level:1.23
 [ OK ] Media SDK SW API level:1.23
 [ OK ] OpenCL check:platform:Intel(R) OpenCL GPU OK CPU OK
 
 
 
=========================================================
 
 
When running the same test with option switched from hw to sw the tests runs fines and passes.
 
 ./sample_multi_transcode -i::h264 ../content/test_stream.264 -o::h264 test_out.h264 -sw
Multi Transcoding Sample Version 8.0.24.
 
Pipeline surfaces number (DecPool): 19
MFX SOFTWARE Session 0 API ver 1.23 parameters: 
Input  video: AVC 
Output video: AVC 
 
Session 0 was NOT joined with other sessions
 
Transcoding started
..
Transcoding finished
 
Common transcoding time is 0.114856 sec
-------------------------------------------------------------------------------
*** session 0 PASSED (MFX_ERR_NONE) 0.114789 sec, 101 frames
-i::h264 /home/test/MediaSamples_Linux_2017R3_b698/samples/_bin/content/test_stream.264 -o::h264 test_out.h264 -sw 
-------------------------------------------------------------------------------
 
The test PASSED"
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