Media (Intel® oneAPI Video Processing Library, Intel Media SDK)
Access community support with transcoding, decoding, and encoding in applications using media tools from Intel. This includes Intel® oneAPI Video Processing Library and Intel® Media SDK.

Media accelerator HW problem

User4221
Beginner
702 Views

Hi everyone 
i am working with the sample_multi_transcode (on a intel UHD Graphics 630 gen 9 intel cpu)

when i run this command with software rendering
sample_multi_transcode.exe -i::jpeg Untitled123.jpeg -o::jpeg out.jpeg -sw -q 100 -denoise 50
i get a test pass - and everything is ok

however this command with hardware rendering i get errors 
sample_multi_transcode.exe -i::jpeg Untitled123.jpeg -o::jpeg out.jpeg -hw -q 100 -denoise 50

am i missing something? am i doing something wrong?
any lead will help thank you!

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9 Replies
JananiC_Intel
Moderator
687 Views

Hi,


Thanks for posting in Intel forums.


The commands mentioned in your post is correct.Try the same command to run samples.From the screenshot we could see that you have missed '-hw' in your command,include that and let us know the updates.


Regards,

Janani Chandran


User4221
Beginner
682 Views

thank you for the replay 
it was an error "have missed '-hw' " the right command still gives an error

User4221_0-1608645900353.png

 

 

JananiC_Intel
Moderator
649 Views

Hi,


Thanks for the update.


We were not able to recreate your issue.Could you share your input file?


Regards,

Janani Chandran.




User4221
Beginner
643 Views

Sure!
Any thing i can do to help Janani.
thank you

User4221
Beginner
641 Views

Just to know

on what GPU did you try to run it?

JananiC_Intel
Moderator
622 Views

Hi,


Thanks for the update.


We tried your sample in Intel UHD Graphics 620 and we were not able to recreate the issue.Hence we are escalating this case to SME.


Regards,

Janani Chandran


JananiC_Intel
Moderator
589 Views

Hi,


From the screenshot I could see an older media sdk version, so try to update that and run the sample again.If that didn't work, then run sample decode and encode.Try this and let us know the update.


Regards,

Janani Chandran


JananiC_Intel
Moderator
572 Views

Hi,


Did you update media sdk?Do you have any update?


Regards,

Janani Chandran


JananiC_Intel
Moderator
525 Views

Hi,


We are assuming that the solution provided helped and would no longer be monitoring this issue. Please raise a new thread if you have any further issues.


Regards,

Janani Chandran


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