No QuickSync with i3(3rd generation)

[Jacky_C_1]

Hi,

I have built a system using core i3 (3rd generation) mainly to utilize the quicksync abilites.

- Board : Gigabyte Z77-D3H (with thier latest BIOS ver - F18)

- Intel HD Graphics HD4000 selected as primary display in BIOS, no discrete graphics card installed.

- Ram : 8 GB

- OS: Windows 7 Ultimate (64-bit)

- Intel Graphics driver : Driver Revision: 15.31.3.64.3071

I have installed the latest Media SDK 2013 and intel drivers, but unable to use the encoding/decoding hw. On running the sys_analyzer.exe I get "NO" hardware supported for Enc and Dec. Have tried re-installing the drivers(previous version as well) and MSDK several times without any success. Checking the setup.if2 in the the intel driver package I notice that there should be a registry entry for MSDK files but couldnt find them being created after installation.

[Jacky_C_1]

Below is my sys_analyzer output if that helps.

Intel Media SDK System Analyzer (64 bit)


The following versions of Media SDK API are supported by platform/driver:

        Version Target  Supported       Dec     Enc
        1.0     HW      No
        1.0     SW      Yes             X       X
        1.1     HW      No
        1.1     SW      Yes             X       X
        1.3     HW      No
        1.3     SW      Yes             X       X
        1.4     HW      No
        1.4     SW      Yes             X       X
        1.5     HW      No
        1.5     SW      Yes             X       X
        1.6     HW      No
        1.6     SW      Yes             X       X

Graphics Devices:
        Name                                         Version             State
        Intel(R) HD Graphics 4000                    9.18.10.3071        Active

System info:
        CPU:    Intel(R) Core(TM) i3-3225 CPU @ 3.30GHz
        OS:     Microsoft Windows 7 Ultimate N
        Arch:   64-bit

Installed Media SDK packages (be patient...processing takes some time):
        Intel« Media SDK 2013 (x86)
        Intel« Media SDK 2013 (x64)

Installed Media SDK DirectShow filters:
  Intel« Media SDK MP3 Decoder :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\imc_mpa_dec_ds.
dll
  Intel« Media SDK JPEG Decoder :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\jpeg_dec_filter
.dll
  Intel« Media SDK MPEG-2 Splitter :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\imc_mp2_spl_ds.
dll
  Intel« Media SDK H.264 Encoder :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\h264_enc_filter
.dll
  Intel« Media SDK MVC Decoder :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\mvc_dec_filter.
dll
  Intel« Media SDK AAC Decoder :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\imc_aac_dec_ds.
dll
  Intel« Media SDK MPEG-2 Decoder :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\mpeg2_dec_filte
r.dll
  Intel« Media SDK MP4 Splitter :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\imc_mp4_spl_ds.
dll
  Intel« Media SDK MPEG-2 Muxer :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\imc_mp2_mux_ds.
dll
  Intel« Media SDK MP4 Muxer :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\imc_mp4_mux_ds.
dll
  Intel« Media SDK H.264 Decoder :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\h264_dec_filter
.dll
  Intel« Media SDK MP3 Encoder :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\imc_mpa_enc_ds.
dll
  Intel« Media SDK AAC Encoder :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\imc_aac_enc_ds.
dll
  Intel« Media SDK MPEG-2 Encoder :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\mpeg2_enc_filte
r.dll
  Intel« Media SDK VC-1 Decoder :
    C:\Program Files (x86)\Intel\Media SDK 2013\samples\_bin\x64\vc1_dec_filter.
dll

Installed Intel Media Foundation Transforms:




Tips:
 - HW target does not work: If you expect it should, then make sure to install
   latest Intel gfx driver, and that Intel gfx is selected as primary driver
 - If Intel driver is associated with secondary adapter, make sure to
   initialize DirectX device used with Media SDK with corresponding adapter


Analysis complete... [press ENTER]

[Anthony_P_Intel]

The "Windows 7 N" operating system is not an officially supported OS as it does not include required media components.  Information is here:

http://windows.microsoft.com/en-US/windows7/products/What-is-Windows-7-N-edition

You can download the required support from Microsoft ( here: http://www.microsoft.com/en-us/download/details.aspx?id=16546 ) and MeidaSDK API should work.  I do not beleive it is a validated solution for this specific graphics driver.  If you still see things do now work, please let us know.

-Tony

[Jacky_C_1]

Thanks Tony,

Although installing the required support did not work, I ended up installing a Windows 7 Utimate and the quicksync works as expected now.