Media (Intel® Video Processing Library, Intel Media SDK)
Access community support with transcoding, decoding, and encoding in applications using media tools like Intel® oneAPI Video Processing Library and Intel® Media SDK
Announcements
The Intel Media SDK project is no longer active. For continued support and access to new features, Intel Media SDK users are encouraged to read the transition guide on upgrading from Intel® Media SDK to Intel® Video Processing Library (VPL), and to move to VPL as soon as possible.
For more information, see the VPL website.
3058 Discussions

Tracer on Windows 7 PRO

Steven_M_3
Beginner
‎05-24-2016 03:49 PM
508 Views

      I have a new HP laptop with Window 7 Pro.  When I try a trace nothing happens. Is this a problem tracer has running on Windows 7  (I have another Windows 7 laptop with the same symptom).  I have multiple laptops with Windows 7, 8.1, and 10 on each of which I have the free download of INDE.  Is there some limit on the number of free copies that causes the tracer not to work or is there some other issue??

    Mags 

0 Kudos

Link Copied

3 Replies
Anna_B_Intel
Employee
‎05-25-2016 08:21 AM
508 Views

Hi Steven,

Do you have mfx-tracer_64.dll and mfx-tracer_32.dll in the same folder with tracer? Also .net framework 4 is needed. 

Best wishes,

Anna

0 Kudos
Copy link
Steven_M_3
Beginner
‎05-25-2016 08:38 PM
508 Views

Hi Ann:

    Yes both dll-s are there.  The NetFramework 4.0 Multitarget pack is installed, as is NetFramework 4.6.0 and NetFramework 4.6.1

   Steve

0 Kudos
Copy link
Anna_B_Intel
Employee
‎05-27-2016 10:33 AM
508 Views

Steven,

It seems strange. What CPU are you using with Win7? What is your current Media SDK version? Could you please explain how do you run a tracer?

Best wishes,

Anna

0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.