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Why cann't Intel® Media SDK Interoperability sample run successfully on my computer?

I downloaded the Intel® Media SDK Interoperability sample from developer zone(https://software.intel.com/en-us/articles/opencl-and-intel-media-sdk), wondering how to use Intel® Media SDK and OpenCL™ technology together for efficient video decoding and fast post-processing. But saddly, the running program came up with such a result:

dbf981b1-2854-45d3-bada-dccaaaf25d7f.jpg

In the sample code file pipeline_decode.cpp, the code of 433 line:

  • sts = MFXVideoUSER_Register(m_mfxSession, MFX_PLUGINTYPE_VIDEO_GENERAL, &pluginAdapter);

returned a state value : "MFX_ERR_UNSPPORTED".

I feel quite confused because I have read the "README.TEXT" and installed all the required software:

Microsoft DirectX* SDK June 201023b77370-76f8-43ee-ba1c-60e0aca35fb2.jpg

Intel OpenCL implementation for target hardware set88cabc8e-2aac-4b42-b53e-2e41b978d663.jpg

and VS2010/VS2013.

But Intel® Media SDK Interoperability sample run successfully on my computer still can not run successfuly on my computer.

This is my Intel graphic driver edition:10.18.10.3496.(2014/3/11)

Could anyone kindly help me with this problem?

 

 

 

 

 

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Hi,

Can you please update to our latest samples for here: https://software.intel.com/en-us/media-client-solutions-support/code-samples. Also the required OpenCL plugins support are provided via our Code builder component in INDE. Please confirm if you have installed code builder correclty. Also, Media SDK version you are using  is old, update to the latest MSDK API from here: https://software.intel.com/intel-inde and also update to latest graphics drivers from here: https://downloadcenter.intel.com.

I installed the latest samples and was able to build and run the sample on our system. Let me know if you see issues after updating, if you are can you also please share log from system analyzer <media-sdk>/tools/sysanalyzer and snapshot.

Thanks,

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Beginner
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Harsh Jain (Intel) wrote:

Hi,

Can you please update to our latest samples for here: https://software.intel.com/en-us/media-client-solutions-support/code-sam.... Also the required OpenCL plugins support are provided via our Code builder component in INDE. Please confirm if you have installed code builder correclty. Also, Media SDK version you are using  is old, update to the latest MSDK API from here: https://software.intel.com/intel-inde and also update to latest graphics drivers from here: https://downloadcenter.intel.com.

I installed the latest samples and was able to build and run the sample on our system. Let me know if you see issues after updating, if you are can you also please share log from system analyzer <media-sdk>/tools/sysanalyzer and snapshot.

Thanks,

 

Thanks for your help.  I've solved this problem.

I updated the graphic driver to the latest version. Then the error was gone.

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Hi,

Glad issue was resolved with update to latest graphic drivers. 

Thanks,

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