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das__monotosh
Beginner
792 Views

i7-4770 CPU is not supporting hardware decoding

Hi,

I am having a i7-4770 CPU whose system analysis report is as follows:

The code given in tutorial simple_session is detecting SOFTWARE implementation and API version 1.8. Hence I am unable to take advantage of the HARDWARE accelerated decoding. Please suggest a possible solution. The system has two Windows 10 operating system with two monitors connected via Nvidia graphics card.

Best regards,

Monotosh

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Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\clint8\Desktop>mediasdk_system_analyzer_64.exe

Intel Media SDK System Analyzer (64 bit)


The following versions of Media SDK API are supported by platform/driver:

        Version Target  Supported       Dec     Enc
        1.0     HW      Yes             X       X       [Adapter 1 (via DX11)]
        1.0     SW      No
        1.1     HW      Yes             X       X       [Adapter 1 (via DX11)]
        1.1     SW      No
        1.3     HW      Yes             X       X       [Adapter 1 (via DX11)]
        1.3     SW      No
        1.4     HW      Yes             X       X       [Adapter 1 (via DX11)]
        1.4     SW      No
        1.5     HW      Yes             X       X       [Adapter 1 (via DX11)]
        1.5     SW      No
        1.6     HW      Yes             X       X       [Adapter 1 (via DX11)]
        1.6     SW      No
        1.7     HW      Yes             X       X       [Adapter 1 (via DX11)]
        1.7     SW      No
        1.8     HW      Yes             X       X       [Adapter 1 (via DX11)]
        1.8     SW      No

Graphics Devices:
        Name                                         Version             State
        NVIDIA GeForce GT 610                        9.18.13.4052        Active
        Intel(R) HD Graphics 4600                    20.19.15.4300       08

System info:
        CPU:    Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
        OS:     Microsoft Windows 10 Pro
        Arch:   64-bit

Installed Media SDK packages (be patient...processing takes some time):

Installed Media SDK DirectShow filters:

Installed Intel Media Foundation Transforms:
  Intel« Hardware M-JPEG Decoder MFT : {00C69F81-0524-48C0-A353-4DD9D54F9A6E}
  Intel« Hardware VP9 Sync Decoder MFT : {07AB4BD2-1979-4FCD-A697-DF9AD15B34FE}
  Intel« Hardware VP9 Decoder MFT : {0C69E30B-A112-4A86-B496-35120CD745D5}
  Intel« Hardware VP8 Sync Decoder MFT : {451E3CB7-2622-4BA5-8E1D-44B3C41D0924}
  Intel« Hardware VP8 Decoder MFT : {6D856398-834E-4A89-8EE5-071BB3F58BE4}
  Intel« Quick Sync Video H.264 Encoder MFT : {4BE8D3C0-0515-4A37-AD55-E4BAE19AF471}
  Intel« Hardware H265 Encoder MFT : {BC10864D-2B34-408F-912A-102B1B867B6C}

 


Tips:
 - SW target does not work: make sure Media SDK DLL (e.g. libmfxsw64.dll)
   is located in your executable path or in system path

Analysis complete... [press ENTER]

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0 Kudos
2 Replies
Bjoern_B_Intel
Employee
792 Views

Hi Monotosh,

Thanks for reaching out to us.

The processor you have is Haswell architecture and comes with Intel® Iris™ Pro Graphics 5200 which supports Intel® Quick Sync Video and is therefore capable of doing video encode/decode in hardware. The additional graphics card you have in your system might interfere with Intel graphics here which we need to figure out.

The Intel® Media Server Studio package you installed here seems to be an older version. Please get the latest which is called “Intel Media Server Studio 2015R7”. Version 2016 is coming soon. After installation please reboot the system and call mediasdk_system_analyzer_64.exe which you find under C:\Program Files\Intel\Intel(R) Media Server Studio 2015 R7\Software Development Kit\tools\mediasdk_sys_analyzer.

You should see a report like this:

Intel(r) Media Server Studio 2015 R6 - System Analyzer (64-bit)

The following versions of Media SDK API are supported by platform/driver

[opportunistic detection of MSDK API > 1.16]:

        Version Target  Supported       Dec     Enc
        1.0     HW      Yes             X       X
        1.0     SW      Yes             X       X
        1.1     HW      Yes             X       X
        1.1     SW      Yes             X       X
        1.2     HW      Yes             X       X
        1.2     SW      Yes             X       X
        1.3     HW      Yes             X       X
        1.3     SW      Yes             X       X
        1.4     HW      Yes             X       X
        1.4     SW      Yes             X       X
        1.5     HW      Yes             X       X
        1.5     SW      Yes             X       X
        1.6     HW      Yes             X       X
        1.6     SW      Yes             X       X
        1.7     HW      Yes             X       X
        1.7     SW      Yes             X       X
        1.8     HW      Yes             X       X
        1.8     SW      Yes             X       X
        1.9     HW      Yes             X       X
        1.9     SW      Yes             X       X
        1.10    HW      Yes             X       X
        1.10    SW      Yes             X       X
        1.11    HW      Yes             X       X
        1.11    SW      Yes             X       X
        1.12    HW      Yes             X       X
        1.12    SW      Yes             X       X
        1.13    HW      Yes             X       X
        1.13    SW      Yes             X       X
        1.14    HW      Yes             X       X
        1.14    SW      Yes             X       X
        1.15    HW      Yes             X       X
        1.15    SW      Yes             X       X
        1.16    HW      Yes             X       X
        1.16    SW      Yes             X       X

Graphics Devices:
        Name                                         Version             State
        Intel(R) HD Graphics 5000                    10.18.14.4265       Active

System info:
        CPU:    Intel(R) Core(TM) i7-4650U CPU @ 1.70GHz
        OS:     Microsoft Windows 8.1 Enterprise
        Arch:   64-bit

Installed Media SDK packages (be patient...processing takes some time):
        Intel(R) Media Server Studio 2015 R7 - Audio Decoder & Encoder
        Intel(R) Media Server Studio - OpenCLT Code Builder
        Intel(R) Media Server Studio 2015 R7 - HEVC Decoder & Encoder
        Intel(R) Media Server Studio 2015 R7 - HEVC Encoder
        Intel(R) Media Server Studio 2015 R7 - HEVC GPU accelerated Encoder
        Intel(R) Media Server Studio 2015 R7 - Premium Telecine Interlace Reverser
        Intel(R) Media Server Studio 2015 R7 - HEVC GPU Assist APIs
        Intel(R) Media Server Studio 2015 R7 - HEVC Decoder
        Intel(R) Media Server Studio 2015 R7 - Software Development Kit

Analysis complete... [press ENTER]

If the problem still exists, it might be due to the additional graphics card. Remove that card and try again. When you plug-in the card again, make sure that in BIOS the Intel internal graphics device is also enabled.

Please let me know how that worked.

Best Regards,

Bjoern

Bjoern_B_Intel
Employee
792 Views

I am closing this thread here.

Best,
Bjoern

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