Media (Intel® oneAPI Video Processing Library, Intel Media SDK)
Access community support with transcoding, decoding, and encoding in applications using media tools from Intel. This includes Intel® oneAPI Video Processing Library and Intel® Media SDK.
Announcements
The Intel sign-in experience is changing in February to support enhanced security controls. If you sign in, click here for more information.

[libmfxhw32] Crash/Hang on MFXVideoENCODE_Init

orlov_andrey
Beginner
802 Views

Hi,

 

I've faced with the issue on the simple tool. Call of MFXVideoENCODE_Init sometimes lead to crash, sometimes to hang state. Application uses x86 version of lib - libmfxhw32.dll. I've attached msdk tracer log and screenshot of crashdump. It seems issue happens in the igfxcmrt32.

 

20221128-142025-1.png

Labels (1)
0 Kudos
8 Replies
orlov_andrey
Beginner
789 Views

Uploaded tracer.log

 

orlov_andrey
Beginner
740 Views

mfxEncParams.mfx.CodecId = MFX_CODEC_AVC also crash

JyothisV_Intel
Moderator
713 Views

Hi,


Good day to you.


Thanks for posting in Intel Communities.


Sorry for the delay. We tried replicating the issue from our side and were unable to do so. Can you let us know the following details so that we can assist you better:

1. We are unable to compile the msdk.cpp file as we are getting errors. Can you let us know the exact steps that you followed that lead you to this issue?

2. Intel MediaSDK version

3. Processor Model


Regards,

Jyothis V James


orlov_andrey
Beginner
660 Views

>> We are unable to compile the msdk.cpp file as we are getting errors.

What errors ?

>> Intel MediaSDK version: 1.28

>> Processor model: Core i7-8700

JyothisV_Intel
Moderator
410 Views

Hi,

 

Good day to you.

 

Sorry for the delay in getting back to you.

 

>> We are unable to compile the msdk.cpp file as we are getting errors.

 

The screenshot of the errors is attached. We are not exactly sure about the steps you followed that led to this issue.

We tried compiling the code using icpx on Intel MediaSDK 1.28 in an Intel(R) Core(TM) i7-8665U system. Can you let us know the exact steps that you followed that lead you to this issue?

 

Thanks and Regards,

Jyothis V James

 

 

JyothisV_Intel
Moderator
367 Views

Hi,

 

Good day to you.

 

We have not heard back from you. Do get back to us with an update so that we can assist you further

 

Thanks and Regards,

Jyothis V James


orlov_andrey
Beginner
337 Views

Issues in sample code, please try this. Steps to reproduce - just build and run 32-bit version on system, described before.

JyothisV_Intel
Moderator
202 Views

Hi,

 

Good day to you.

 

We tried compiling the newly provided sample reproducer code ConsoleApplication1.cpp and are still getting a lot of errors. (Refer screenshot)

 

Can you get back to us with the exact steps and the reproducer that you used.

 

Thanks and Regards,

Jyothis V James

 

Reply