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Wade_T_
Beginner
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mfx_mft_h264ve_w7_32.dll crash

mfx_mft_h264ve_w7_32.dll will crash when encode stream. I have get the dump files. Why it will crash? Who can help me? Thank you very much!

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Wade_T_
Beginner
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    the call stack is followed:

mfplat.dll!CMFMemoryBuffer::Release(void)    
     mfplat.dll!CMFSample::RemoveAllBuffers(void)    
     mfplat.dll!CMFSample::~CMFSample(void)    
     mfplat.dll!CMFSample::`vector deleting destructor'(unsigned int)   
     mfplat.dll!CMFSample::Release(void)    
>    mfx_mft_h264ve_w7_32.dll!6aed84db()    
     mfx_mft_h264ve_w7_32.dll!6aed9954()    
     mfx_mft_h264ve_w7_32.dll!6aedc63c()    

 

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Hi Wade, 

It's hard root cause what might be causing this issue from the description, please attach a log of system analyzer tool which can help provide us complete system information. To debug can you provide us a reproducer with the input stream and driver installed. Verify, if you are using the latest graphics driver, if not update to latest from https://downloadcenter.intel.com/. ;

Thanks, 

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