13620H High Temperature Spikes

[Rikimaru]

Hello. I have brought a Lenovo LOQ 15IRH8 a few months back, and although the temperatures were already a bit high back then, the spikes weren't nearly as bad as now.

When my laptop is idle, a few of the cores sometimes spike to 95C, albeit for like a second, sometimes less.

And when I open a program or anything of that sort, a few of the cores spike so high, it even reaches 100C sometimes. Of course, it doesn't stay that way, only for a second or two majority of the time.

The thermal paste has been reapplied like a few weeks ago, and I also have a cooling pad installed under the laptop.

So, I was wondering if these kinds of spikes are normal? According to the guy whom I gave the laptop to apply the thermal paste, these kinds of temps are normal, and the CPU can apparently hold up to 130C. As such, I've come here to confirm that.

[DhannielM_Intel]

Hi Rikimaru,

I glad that you have posted your inquiry in the community. First I would like to inform you that since based on the provided information, I can assist you on the troubleshooting on this matter. Though if the issue still persist I would highly encourage you to contact your laptop manufacturer for further assistance.

Please answer the following questions:

1. Have you cleaned you laptop?
2. Does your cooling system on your laptop is working
3. Did you have any changes, hardware or software, on your laptop before the issue happen?
4. Have you contact your laptop manufacturer about this issue?

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hi Rikimaru,

I wanted to check if you have the chance to review the questions that I have posted. Let me know if at your earliest convenience so we can determine the next course of action to resolve this matter.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hi Rikimaru,

I have not heard back from you so I will now close this inquiry. If you require a further assistance or other inquiry, please submit another thread as this one will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[techgorilla]

they probably fixed it