13th Gen Intel(R) Core(TM) i9-13900KF so many BSOD

[Whitepanther]

Hi,

Here's my PC:

Machine ASRock - Z790 PG Lightning
Operating System Microsoft Windows 11 Professionnel (64-bit)
Memory 32 GB
Processor 13th Gen Intel(R) Core(TM) i9-13900KF
Motherboard ASRock - Z790 PG Lightning
Video Cards 1 NVIDIA GeForce RTX 4080
Network Card Realtek Gaming 2.5GbE Family Controller
Monitors BenQ XL2730Z
Hard Disk 1 Lexar SSD NM620 2TB (2,0 TB)
Network Card Realtek Gaming 2.5GbE Family Controller

Since day one I have problems, I BIOS updated, all drivers are updated, I even reinstalled Windows 11 from scratch twice.

When I'm playing Unity Games I have many crashes. Some other games too

I did the Processor Diagnostic Tool and Pass all test

Mem Test 64 no issues

Disk check no issues.

A lot of thread saying the i9-13900KF is the cause and I should go in Bios to downclock it.

Any advice ?

[ArielP_Intel]

Hello Whitepanther,

Thank you for posting in Intel Communities! I'm sorry to hear that you're experiencing frequent BSODs with your i9-13900KF.

To assist you further, could you kindly answer the following questions:

1. Were there any recent changes made to the system?
2. Did you overclock the processor?
3. Are there any signs of overheating? If so, what temperature or temperature range are you getting?
4. Does the crashing only happen when playing Unity games? How about other games or even during browser activities?
5. What other troubleshooting steps have you already taken aside from the ones mentioned?

Thank you for your cooperation, and I look forward to your responses!

Best regards,

Ariel P.

Intel Customer Support Technician

[Whitepanther]

Hi,

I have BSOD problems since day 1 (more than a year), I used tools to check my SSD, RAM, GPU, Microsoft SFC /Scannow and DISM, Bios updates, hardware drivers updates and etc.

I saw many post regarding the problems with the 13th Gen Intel(R) Core(TM) i9-13900KF

I finally found the problems with the BSOD and games crashes.

I've down clocked the performance core ratio from 55x to 54x and now everything works fine !!! (I never OVER clocked the CPU)

[DT33]

I don't know how to undervolt my Alienware r15 i9 13900 kf cpu 32 gigs of ram Nvidia 4080 1 TB SSD.Web says under volt cannot be done through Alienware command Center so I just turned off Turbo Mode will that solve my problem or do I need to under volt?If I need to under volt I will need professional help I'm pretty good with software buy hardware is another story altogether.

[ArielP_Intel]

Hello Whitepanther,

That's good to hear! I'm glad that the issue has been resolved.

Upon reviewing, it seems that your issue might be related to the instability concerns for the 13th and 14th generation processors. May I confirm if you've had the chance to update your BIOS to the latest version? Also, I recommend observing your system for a few days to see if the issue persists.

Looking forward to your response!

Best regards,

Ariel P.

Intel Customer Support Technician

[Whitepanther]

Hi Ariel,

Like my initial post, the BIOS is updated and all peripherals too.

Since the down clock no more problems :

BSOD, web browsers crash (Edge, Firefox, Chrome), Games crashing or not even running.

The problem I have since the beginning comes from the CPU i9-13900KF.

Machine ASRock - Z790 PG Lightning
Operating System Microsoft Windows 11 Professionnel (64-bit)
Memory 32 GB
Processor 13th Gen Intel(R) Core(TM) i9-13900KF
Motherboard ASRock - Z790 PG Lightning
Video Cards 1 NVIDIA GeForce RTX 4080
Network Card Realtek Gaming 2.5GbE Family Controller
Monitors BenQ XL2730Z
Hard Disk 1 Lexar SSD NM620 2TB (2,0 TB)
Network Card Realtek Gaming 2.5GbE Family Controller

[ArielP_Intel]

Hello Whitepanther,

I'm glad to hear that everything is working smoothly now! With that in mind, I will be closing this inquiry. Should you need any further assistance, please feel free to submit a new request, as this thread will no longer be monitored.

Best regards,

Ariel P.

Intel Customer Support Technician