14600k black screen

[Ugijago]

so in this 2 day  i am reinstalling window many times and i have experience blackscreen once yesterday(doing nothing waiting window to install update when i back blackscreen i think its graphic card driver corrupt or something)

and

now once happening again when playing dota (there is sound but cannot do anything and window not recover) so i immediately restart

then i check online asrock b760m pg lightning d4 for new bios update and yes my guess is right there is new bios 0x12f now already installed

i just recently buy this processor ( maybe month ago) and still have 5 year warranty

is this update fix this black screen thing? 

hopefully intel engineer answer this, is my cpu dying? 

all this time i always undervolt the cpu -75 mv just this 2 day i left it at default and this happen and i limit PL1 to 65 and PL2 to 80

[Mike_Intel]

Hello Ugijago,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. Was it working fine before?
2. What was the last change made in the system before the issue started?
3. Are you having the same issue of you load the default BIOS settings?
4. Do you have a PCIe Graphics card?
5. If you stay in the BIOS, will you also get the black screen issue?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Ugijago,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Ugijago,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician