14th gen processor might be dead

[Jordan10]

I js built my computer nd my computer had red light next to cpu nd i did everything I can think of nd it ain’t work could my intel cpu be dead or my motherboard

[RobbieR_Intel]

Hello Jordan10,

Thank you for reaching out and sharing the issue with your newly built computer. Seeing a red light next to the CPU can be truly concerning.

Please answer the following questions:

• Can you specify the steps you've already taken?
• What is the full specification of your system? The make and model of the components?
• Are the other components (fans, lights) powering on when you attempt to boot?

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Jordan10,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Jordan10,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Robbie R.

Intel Customer Support Technician