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Corsair/Vengeance i8200/Intel i9-14900KF/BIOS 9011 update

Diver
Beginner
2,295 Views

I need BIOS update for Corsair Vengeance i8200 with Intel i9-14900KF/PRIME Z790-P-WIFI motherboard with Corsair proprietary BIOS 9011 version installed. Sporadically high core temperatures and games crashing to desktop on shader loadup mainly "The First Descendant."

No updates as of yet on Corsair.com website but Asus has released a BIOS update mid July regarding Intel's microcode issues.

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JeanetteC_Intel
Moderator
2,020 Views

Hello Diver,

 

Thank you for posting in Intel Communities.

 

BIOS updates are critical updates, and the best support team to check any firmware update is your system manufacturer support. If you are you are certain that the motherboard details you got are correct, then you may reach out to the motherboard manufacturer support team, and get help with the BIOS update. They'd be able to tell if the latest firmware they have is compatible with your device or not.


To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information here:

 

1) Is the behavior only experienced with a specific game/application(The First Descendant)?

2) How much temperature are you getting when gaming?

3) What monitoring tool are you using to check the CPU temperature?

4) Since the issue is high temperature with the game crashing, I would like to know more about your system details to fully understand where the issue truly lies. I highly appreciate you sharing your system configuration so we can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

  1. Scan: Check the box 'Everything'.
  2. Click Scan.
  3. Review: When finished scanning, click Next.
  4. Click Save (.txt).

 

I will wait for your reply.

 


Best regards,

 

Jeanette C.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
1,974 Views

Hello Diver,


Greetings!


Were you able to check the previous post? Let me know if you have further clarification on the details that I was asking for.

 

I will wait for your reply.

 

 

Best regards,

Jeanette C.

Intel Customer Support Technician


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Diver
Beginner
1,956 Views

Hi Jeanette C.,

 

I thought i sent the response but maybe not.  

 

1. So far it was with the "Unreal Engine" games such as "The First Descendant" and "Black Myth Wukong."

 

2. Now that i made those changes to PL1 and PL2 and the core/cache to Intel recommended settings from auto...the computer thermal throttles around 100c. I only started monitoring my system after the game crashes with the Unreal Engine games so i wouldn't know what they what was happening before. Only way i could find this is put those settings back to Auto but i didn't want to risk damaging my CPU any more than it may have already.

 

3. I am monitoring my system with HWINFO 64 and Corsair's ICUE.

 

I attached the SSU.txt

 

Let me know if everything went through correctly. I appreciate your help.

 

 

 

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JeanetteC_Intel
Moderator
1,783 Views

Hello Diver,


Thank you for sharing the details I requested for this issue you've raised. Upon checking, the current BIOS firmware is outdated so I highly recommend contacting your system manufacturer support team to get assistance on updating the BIOS (critical update) to the latest version 1663 (microcode 0x129), and to make sure that the Intel Defaults is loaded.


Let us know how it goes. I will wait for your reply.



Best regards,

Jeanette C.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
1,706 Views

Hello Diver,


Good day!

 

I'm following up to check whether you have had the chance to review our prior correspondence. If you have, kindly acknowledge receipt and do not hesitate to reach out if there are any aspects you'd like to discuss or require further explanation on.



Best regards,

JeanetteC.

Intel® Customer Support Technician


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NormanS_Intel
Moderator
1,594 Views

Hello Diver, 


Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored. 


Best regards,

Norman S.

Intel Customer Support Engineer


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