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Could this be a sign my 13th gen cpu is already damaged?

Turbo
Beginner
652 Views

Help please

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4 Replies
ACarmona_Intel
Employee
409 Views

Hello Turbo,

 

Thank you for posting in our communities.

 

May I know what the complete model of your processor and motherboard is? And also, when did the issue start? Have you made any recent changes before the issue occurred? such as driver updates, upgrades of components, etc.?

 

Furthermore, what steps have you taken to troubleshoot the issue? This will help me to prevent providing you with the same troubleshooting steps.

 

I look forward to your response!

 

Best regards,

Carmona A.

Intel Customer Support Technician

 

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ACarmona_Intel
Employee
385 Views

Hello Turbo,


I am checking in with you to see if you already have the information that I requested in order for me to continue to further investigate our issue.


Thank you!


Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Employee
350 Views

Hello Turbo,


This is only a quick follow-up; I just wanted to check in with you, as I haven't received any feedback from you.


Thank you.


Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Employee
350 Views

Hello Turbo,


I hope you are doing well.


Since I have not heard back from you, I will now be closing our case.


If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.


Thank you.


Best regards,

Carmona A.

Intel Customer Support Technician


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