Mobile and Desktop Processors
Intel® Core™ processors, Intel Atom® processors, tools, and utilities
16513 Discussions

Dell Precision T3500: Frustrating Restarts & Freeze-Ups - Help Needed!

gggeorge
Novice
1,424 Views

Hey everyone,

 

I'm having a major headache with my Dell Intel Xeon Precision T3500 running Windows (11 initially, now 10). Everything was smooth sailing for 5 months until a recent update on December 10th, 2023. Now, things are wonky in two ways:

 

Random Restarts: My PC randomly throws up a "Your PC needs to be repaired and restarted" error while I'm working. I reboot, it seems fine for a while, then boom, back to the same error.

 

Stuck or Spontaneous Reboots: Sometimes, instead of the error, the CPU just freezes or reboots itself automatically. And guess what? After the reboot, it acts normal...until the next unexpected freeze or random restart.

 

So, I figured it might be a Windows 11 issue and downgraded to Windows 10. Sadly, the problem persists. It's incredibly frustrating, and honestly, I'm at a loss for what to do.

 

Could it be related to the recent cold weather? Is my hard drive dying? Any guidance, suggestions, or shared experiences would be greatly appreciated!

0 Kudos
0 Solutions
2 Replies
vij1
Employee
1,340 Views

Hello Gggeorge,


Greetings for the day!


Since you confirmed that the issue has been resolved, if the problem persists, please reach out to Dell Support for further assistance.


https://www.dell.com/en-in/lp/contact-us


Regards,

Vijay N.


0 Kudos
IntelSupport
Community Manager
1,304 Views

Hi gggeorge,


Greetings for the day!


We would like to inform you that we are closing this request as the issue is resolved.


Please don’t hesitate to contact us for any further assistance.


Regards,

Sreelakshmi B


0 Kudos
Reply