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Does i7-12700k bought in the US amazon have international warranty that can claim in Malaysia?

xiang179
Beginner
1,806 Views

Im in Malaysia , i have bought a i7 12700k processor at US amazon and delivery to Malaysia , Can i claim the warranty at Malaysia without sending back to US? it is worldwide warranty right ?

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1 Solution
Ernesto_C_Intel1
Moderator
1,688 Views

Hi xiang179, 


Thanks for posting in Intel Communities. 


Yes, your warranty would be covered by Intel. For more information, you may visit the Intel® Boxed Processors Three-Year Limited Warranty Terms and Conditions at the following website: 


Intel® Boxed Processors Three-Year Limited Warranty Terms and Conditions - https://www.intel.com/content/www/us/en/support/articles/000005862/processors.html

Warranty Guide for Intel® Processors - https://www.intel.com/content/www/us/en/support/articles/000005494/processors.html


May I know if you have any questions or concerns? If there's none, I'll proceed to close this case.



Regards, 


Ernesto C.

Intel Customer Support Engineer


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4 Replies
Ernesto_C_Intel1
Moderator
1,689 Views

Hi xiang179, 


Thanks for posting in Intel Communities. 


Yes, your warranty would be covered by Intel. For more information, you may visit the Intel® Boxed Processors Three-Year Limited Warranty Terms and Conditions at the following website: 


Intel® Boxed Processors Three-Year Limited Warranty Terms and Conditions - https://www.intel.com/content/www/us/en/support/articles/000005862/processors.html

Warranty Guide for Intel® Processors - https://www.intel.com/content/www/us/en/support/articles/000005494/processors.html


May I know if you have any questions or concerns? If there's none, I'll proceed to close this case.



Regards, 


Ernesto C.

Intel Customer Support Engineer


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Ernesto_C_Intel1
Moderator
1,661 Views

Hi xiang179, 


I would like to follow-up on my previous message to know if you have any more concerns or questions.


Regards, 


Ernesto C. 

Intel Customer Support Engineer


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Ernesto_C_Intel1
Moderator
1,641 Views

Hi xiang179, 


This would be the last time that I'll reach out to you on this thread.

I haven't received any response on my previous message. I'll go ahead and close this case now. 

Feel free to contact us if you have any more concerns or questions. 



Regards, 


Ernesto C. 

Intel Customer Support Engineer


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xiang179
Beginner
1,570 Views

Alright , Thanks for your information 

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