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Graphics card discription error

MohamedHussain
Beginner
‎02-07-2024 05:43 AM
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Dears i have Zotac RTX 3060 nividia 12Gb ram

it displayed in system information that RAM 4Gb

kindly investigate the matter and advice 

thanks Zotac 3060 12GB.jpg

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JayB_Intel
Employee
‎02-18-2024 03:42 PM
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Hello MohamedHussain,


Thank you for posting on the Intel® communities.


Please be informed that Intel is committed to the continuous improvement of our software. The incorrect GPU process memory counter is a known issue with Microsoft and may affect how the Intel XTU would display the memory values. Please see the article - GPU process memory counters report incorrect values below:


https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/gpu-process-memory-counters-report-wrong-value


Regarding this issue, it would be best to contact Microsoft for assistance.


Best Regards,

Jay B.


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