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Having Blue Screens with Intel Smart Sound Technology OED

grayArk
Beginner
‎02-19-2022 07:41 PM
1,084 Views

I'm having problems with my laptop specifically the IntcdOED.sys

When my laptop's unplugged and goes to sleep, waking it would cause BSODs. I tried several fixes like reverting back to Windows 10, uninstalling updates, system restore, and resetting the computer.

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Jean_Intel
Employee
‎02-22-2022 01:30 PM
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Hello @grayArk


For drivers and support for Intel® Smart Sound Technology on your laptops, we recommend that you refer back to your motherboard vendor (OEMs) for your laptop as they can provide you with the required support.


I hope you find this information useful.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employee
‎02-24-2022 09:23 AM
1,051 Views

Hello @grayArk.


I hope you are doing fine.


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Jean O. 

Intel Customer Support Technician


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