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I heard haswell refreshed today, i just brought processor a week ago

CLond
Beginner
3,163 Views

Is there a way to send Intel for switch the old Hawell to new one? I just build my first computer with old Hawell last week. I prefer keep my warranty due of "refresh" processor without my acknowledge.

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Silvia_L_Intel1
Employee
1,934 Views

Hello Fizzy_Amp, thanks a lot for choosing our products. Regarding your question, I will need to inform you that Intel has a "like for like" policy when replacing a product. That means that we will replace a product for the same model number.

In addition to that, the replacement option will be available when the product is defective and it is still under warranty.

which is the model number of the processor you just purchased?

You can contact our Warranty department for additional information http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

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CLond
Beginner
1,934 Views

Hi, thanks for the response.

I research a little bit after i heard it has refresh most of the processors, however 4770k is not listed as replacing a new processor. I thought all of Haswell processors to replace. I'm really sorry to bothering here.

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CLond
Beginner
1,934 Views

The model number is BX80646I74770K.

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Silvia_L_Intel1
Employee
1,934 Views

That is correct… ! You will be able to see that the Intel® Core™ i7-4770K Processor does not have a newer version.

At the moment it only has one spec code http://ark.intel.com/products/75123/Intel-Core-i7-4770K-Processor-8M-Cache-up-to-3_90-GHz?q=4770k# @ordering/ http://ark.intel.com/products/75123/Intel-Core-i7-4770K-Processor-8M-Cache-up-to-3_90-GHz?q=4770k# @ordering

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