I7 14700 KF undervolting

[SebaPoland]

Hello everyone. I have a problem with my processor. During the test in the OCCT program it reaches temperatures of 100°, I tried to do undervolting in the Intel Extreme Tuning program but unfortunately I cannot set the Offset to " - ". In the bios I can set a maximum of -0.025 mv and then it throws errors, the temperatures do not drop, only the power consumption. MSI MAG Z790 DDR5 motherboard.

[RobbieR_Intel]

Hello SebaPoland,

Thank you for reaching out to us and sharing details of the issue you're experiencing with your processor.

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

• Did you make recent changes to the system?
• When did you purchase your processor?
• Did you overclock the processor?
• Did you configure your BIOS Settings to Intel Default?

We look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[Ernesto_C_Intel1]

Hi SebaPoland, 

I'm reaching out to you on behalf of my technician, Robbie. It's normal to get high temperatures while conducting benchmarks. What I'm concerned is if the high temperature you've experienced occurs on your daily use of the processor. I would like to clarify if your system is experiencing the following symptoms: 

• System boots up but shuts down automatically after a short period of time.
• Reported CPU operating frequency is less than expected.
• Evidence of CPU throttling.
• General slowness of system.
• CPU/system fan noise is excessive.

Additionally, I would like to clarify if you've newly built the system or if the system has been in used for sometime before experiencing this issue.

Best Regards, 

Ernesto

Intel Customer Support Engineer

[RobbieR_Intel]

Hello SebaPoland,

I wanted to follow up to see if you had the chance to look over the information posted. Your feedback at your earliest convenience would be greatly appreciated so we can move forward with resolving this matter.

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello SebaPoland, 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Robbie R.

Intel Customer Support Technician