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I9 13900k thermal throttle

Themilosz
Beginner
898 Views
I build a new pc it’s i9 13900k my aio is custom loop xt305i when I stress test it it thermal throttles n under heavy load n I get a problem the red led shines on the motherboard could any one help the xt305i had pre applied thermal paste can’t change volts in bio
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DeividA_Intel
Employee
855 Views

Hello Themilosz,  


Thank you for posting on the Intel® communities. I understand you are having an issue with your new setup due to the thermal throttling, I will happily assist you on this matter.


To have a better view of this problem, I would require you to confirm this:


1. What is the brand and model name of the xt305i?

2. Did you overclock your processor?

3. Are you using the Intel® Extreme Tuning Utility (Intel® XTU)?

4. What is the LED that gets triggered (CPU, GPU, other)?

5. Are you getting an error or a blue screen of death?

6. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  


Best regards, 

Deivid A.  

Intel Customer Support Technician 


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DeividA_Intel
Employee
827 Views

Hello Themilosz, 


I am getting back to you because I want to know if you had the time to read my previous post and collect the information requested. If you need further support, just let me know.


Regards,  

Deivid A.  

Intel Customer Support Technician 


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DeividA_Intel
Employee
764 Views

Hello Themilosz, 


I was checking your thread and noticed that I have not heard back from you. I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


Regards,  

Deivid A.  

Intel Customer Support Technician  


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