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Intel Driver and Support Assistant wird nicht richtig installiert, auch nach Deinstallation mit Inte

Artrurri
Beginner
789 Views

Ich habe versucht meine Treiber zu aktualisieren, aber immer wieder werde ich auf eine Meldung verwiesen. Diese hinterlege ich im Anhang hier.

Wie behebe ich das? Habe schon mehrmals deinstalliert und wieder installiert.
Screenshot 2024-08-28 125442.pngScreenshot 2024-08-28 130551.png

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JeanetteC_Intel
Moderator
617 Views

Hello Artrurri,


Bitte beachten Sie, dass ich Sie nur in englischer Sprache unterstützen kann. Ich habe ein Web-Übersetzungstool verwendet, um diese Antwort zu übersetzen, daher kann es zu einer ungenauen Übersetzung kommen.

 

Thank you for posting in Intel Communities.

 

To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information here:


1) Are you having any graphics or display issues reason why you want to update your graphics drivers?

2) If the answer to #1 is "yes", kindly share a brief discussion with the ongoing graphics/display issues, so we can further check and provide an appropriate resolution.

3) Can you change the language settings to 'English" in the meantime then capture the error again?


Additionally, we highly appreciate you sharing your system configuration so we can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

  • Scan: Check the box Everything.
  • Click Scan.
  • Review: When finished scanning, click Next.
  • Click Save (.txt). Attach the file as you reply.


I will wait for your reply.

 

 

Best regards,

Jeanette C.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
561 Views

Hello Artrurri,


I am waiting for an update regarding the details I requested to further check this issue. Kindly let me know about this information so I can identify the next steps that need to be taken to solve this issue.

 

I will wait for your reply.

 

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
499 Views

Hello Artrurri,


I have been waiting for an update on this issue so I can check on how to proceed with the next steps if still needed. However, I have not heard from you for the past few days, so I will proceed in closing this thread.

 

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

 

 

Sincerely,

JeanetteC.

Intel Customer Support Technician



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