Intel Statement About Laptop Processors!

[Ladds]

CAN WE PLEASE HAVE A STATEMENT FROM INTEL WHICH STATE IF LAPTOP USERS HAVE GOT THE SAME ISSUE OR NO?

[JeanetteC_Intel]

Hello Ladds,

Thank you for posting in Intel Communities.

The symptoms being reported in the press on 13th/14th Gen mobile systems – including system hangs and crashes – are common symptoms stemming from a broad range of potential software and hardware issues. Intel has not been able to correlate reports of Intel Core 13th/14th Gen HX or other mobile processors to the Vmin Shift Instability issue.

Are you having any issues with your laptop with a 13th or 14th-generation processor on it? Please share some details so we can look into it.

I will wait for your reply.

Best regards,

Jeanette C.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello Ladds,

Good day!

I'm following up to check whether you have had the chance to review our prior correspondence. If you have, kindly acknowledge receipt and do not hesitate to reach out if there are any aspects you'd like to discuss or require further explanation on.,

Best regards,

JeanetteC.

Intel® Customer Support Technician

[VARADHARAJAN]

@Ladds 

Intel confirms these currently available processors are not affected by the Vmin Shift Instability issue:

• 12th Gen Intel Core desktop and mobile processors
• Intel Core 13th and 14th Gen i5 (non-K) & i3 desktop processors
• Intel Core 13th and 14th Gen mobile processors – including HX-series processors.
• Intel Xeon processors – including server and workstation processors.
• Intel Core Ultra (Series 1) processors

Source link

Re: Intel Core 13/14th Gen Instability Update - Future Products Unaffected + Current Gen Product Upd - Intel Community

Varadharajan K M.Sc B.Ed Mathematics

[JeanetteC_Intel]

Hello Ladds,

I have not received any response in the past few days. I hope that the information I shared regarding the query, has answered your question. I will now proceed to close this thread.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician