Intel driver support assistant throws up red error box

[grahamleigh4]

Sorry, something went wrong while trying to scan

Have uninstalled, reinstalled many times but cannot get past banner above in solid red box. See attached.

Thanks

Graham

[JedG_Intel]

Hello grahamleigh4,

Thank you for posting on Intel Community Forum.

It appears that you're experiencing with Intel Driver & Support Assistant. To address the issue effectively, kindly share the information below.

1. Was this working fine before?

2. Did you make any recent changes to the system?

3. Which browser/s are affected?

4. What version of Intel Driver & Support Assistant are you running?

5. Have you performed any troubleshooting steps?

Additionally, to have a better understanding of your system configuration and components please generate a complete copy of the System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician