Intel i7 13k power issues

[Leog98]

I have an Intel I7-13k and the power consumption is at 450W from the bios settings. I have tried to update the bios to the lates version that intel has put out and i have no results. I have an MSI Z690 Edge Board with 850W power supply. I am running into power issues where the PC will randomly shut off and blue screen. I have updated the bios to the lates version that intel says, will fix the issue. But when i updated it. I still have problems turning on my PC. There is a CPU fault LED that is indicated on the board. If I restart the PC, its like cold starting a CUMMINS in the winter time at 4 degrees. Please send help or something where I can fix this issue.

I can provide a detailed list of the specs of the PC

Please send help, this has been going on for a couple years!!!!!!!!!!

[StanleyB_Intel]

Hello Leog98,

Thank you for posting in our Community. To help me narrow down the cause and find a solution, could you please provide a bit more information:

• Since this is a 13th Gen processor, would you be able to tell me the specific model number? 
• Besides the BIOS update to the latest version, what additional troubleshooting steps have you tried?
• May I know the date of purchase for the processor? Your retailer can often provide immediate replacement or refund options if the unit was purchased less than 30 days.
• Any physical damage present on the unit? Please note that the warranty will be voided if there are damages due to external factors 
• Have you tried overclocking the processor? Please note that if the system was overclocked (manually or using Intel® Speed Optimizer or AI Assist or other methods), including voltage/ frequency beyond the processor supported specifications, your processor voids warranty.

Once I have this information, I will be glad to guide you on the best next steps and determine what can be handled. If you have any questions, please let us know.

Best regards,

Stanley B.

Intel Customer Support Technician

[BrenzL_Intel]

Hello Leog98,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Brenz L.

Intel Customer Support Technician

[StanleyB_Intel]

Hello Leog98,

I have not heard back from you so I will close this inquiry. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Stanley B.

Intel Customer Support Technician