Not Able to Install Drivers or Update Windows (I9-14900KF)

[HeitorPF]

I've recently got the build described below and was able to play heavy games on the max settings like Ghosts of Tsushima and Cyberpunk 2077 but was also having every browser crash from time to time while watching videos and streams. Because of those crashes, I tried doing a clean install of Windows 10 and now I'm not able to update windows, which is causing BSODs (described in the minidumps I attached); install any driver from my Motherboard, because it tried to execute the .exe and 7-Zip says the file is corrupt; or install the products that would help me update Intel's drivers, since the INF tool is installed but the website doesn't recognize my processor. I'm pretty sure the issue is not the RAM because I've tested both sticks on another computer and they were okay, and also both Memteste86 and Windows Mem Diagnostics detected no errors. 

BUILD

SSD 2 TB Kingston KC3000, M.2 2280 PCIe, NVMe

2 RAM Corsair Vengeance, 32gb, 5200MHz, DDR5, CL40

Power Supply ASUS TUF Gaming, 1000W

Motherboard Gigabyte B760M AORUS ELITE DDR5

Processor Intel Core i9-14900KF

Graphics Card RTX 4070 Ti Super NVIDIA GeForce

[JeanetteC_Intel]

Hello HeitorPF,

Thank you for posting in Intel Communities.

I'd like to know more about your system details to fully understand the root cause of this issue. I've taken note of your system configuration that you initially shared however, there are missing details that need further checking.

1) Which browser(s) crashes when watching videos and streams?

2) I understand that you were able to reinstall Windows 10 but could not install any updates and drivers as it is causing crashes. Is the PC still booting up well?

3) I would highly appreciate you sharing your system configuration, so I would know what default drivers and firmware are installed along with the OS and be able to fully check and provide an appropriate fix. This could be possible by downloading Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

1. Scan: Check the box Everything.
2. Click Scan.
3. Review: When finished scanning, click Next.
4. Click Save (.txt).

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello HeitorPF,

Were you able to check my last correspondence? I hope to hear from you with the details I have requested so I can share my recommendations for a fix on this issue.

I hope to hear from you soon.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello HeitorPF,

As I have not heard from you for the past few days, I will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician